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Yukio Okutsu State Veterans Home honors those who served through compassionate skilled nursing and rehabilitation care in Hilo, Hawaii. Our facility provides medical support and recovery services with deep respect for veterans' dignity and service.
Capacity
95 residents
Location
Hilo, HI
Status
Listed in a public registry
1180 WAIANUENUE AVENUE, Hilo, Hawaii 96720
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 15, 2024, state inspectors cited 10 health deficiencies (the Hawaii average is 9.2).
Nurses and nurse aides spend 4 hours 39 minutes with each resident a day, below the Hawaii average of 4 hours 58 minutes.
Medicare fined Yukio Okutsu State Veterans Home once in the last three years, $13,049 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 39 minutesBelow the Hawaii average |
| Registered nurse time per resident, per day | 1 hour 7 minutesBelow the Hawaii average |
| Nursing staff who left in the past year | 60%Above the Hawaii average |
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 15, 2024 · Standard inspection · 10 citations
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure medication error rates are not 5 percent or greater.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
November 15, 2024 · Complaint investigation · 1 citation
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure each resident receives an accurate assessment.
Ensure medication error rates are not 5 percent or greater.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
1 fine totaling $13,049 in the last three years.
1180 WAIANUENUE AVENUEHilo, HI 96720
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State inspectors visited on November 15, 2024 and cited 10 health deficiencies. The Hawaii average is 9.2.
Nurses and aides spend 4 hours 39 minutes with each resident per day, including 1 hour 7 minutes from registered nurses. 60% of nursing staff left over the past year.
Yes. Medicare fined Yukio Okutsu State Veterans Home once in the last three years, totaling $13,049.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.