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Hilo Benioff Medical Center provides compassionate skilled nursing and rehabilitation care in Hilo, Hawaii. Our team supports recovery and wellness through personalized treatment plans and dedicated clinical expertise for patients transitioning home.
Capacity
52 residents
Location
Hilo, HI
Status
Listed in a public registry
1190 WAIANUENUE AVENUE, Hilo, Hawaii 96720
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 7, 2025, state inspectors cited 15 health deficiencies (the Hawaii average is 9.2).
Nurses and nurse aides spend 5 hours 20 minutes with each resident a day, above the Hawaii average of 4 hours 58 minutes.
Medicare has not fined Hilo Benioff Medical Center in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 20 minutesAbove the Hawaii average |
| Registered nurse time per resident, per day | 1 hour 26 minutesBelow the Hawaii average |
| Nursing staff who left in the past year | 31%Below the Hawaii average |
16 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 7, 2025 · Standard inspection · 15 citations
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Provide and implement an infection prevention and control program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide safe and appropriate respiratory care for a resident when needed.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide enough food/fluids to maintain a resident's health.
January 11, 2024 · Standard inspection · 1 citation
Provide and implement an infection prevention and control program.
1190 WAIANUENUE AVENUEHilo, HI 96720
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State inspectors visited on February 7, 2025 and cited 15 health deficiencies, 1 of them from complaint investigations. The Hawaii average is 9.2.
Nurses and aides spend 5 hours 20 minutes with each resident per day, including 1 hour 26 minutes from registered nurses. 31% of nursing staff left over the past year.
Medicare's records show no fines against Hilo Benioff Medical Center in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.