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Medicare-certifiedSkilled Nursing

Willowbrooke Court SC Ctr at Matthews Glen

Matthews, North CarolinaMedicare inspection record
(704) 845-6220

About Willowbrooke Court SC Ctr at Matthews Glen

Willowbrooke Court SC Ctr at Matthews Glen is a non profit - corporation nursing home in Matthews, NC with 15 certified beds.

Community at a glance

Capacity

15 residents

Location

Matthews, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

740 Pavilion View Drive, Matthews, North Carolina 28105

(704) 845-6220

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on July 8, 2025, state inspectors cited 3 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 4 hours 40 minutes with each resident a day, above the North Carolina average of 3 hours 51 minutes.

Medicare has not fined Willowbrooke Court SC Ctr at Matthews Glen in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 40 minutesAbove the North Carolina average
Registered nurse time per resident, per day55 minutesAbove the North Carolina average

Inspections

6 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 8, 2025 · Standard inspection · 3 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 25, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 25, 2025
  • Post nurse staffing information every day.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Jul 25, 2025

May 30, 2024 · Standard inspection · 3 citations

  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 27, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 27, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 27, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
ACTS Retirement-Life Communities Inc
Medicare-certified beds
15
Average residents per day
14
Accepts
Medicare
First certified
September 6, 1990
Part of a chain
ACTS Retirement-Life Communities, 27 homes
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345326

Location

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740 Pavilion View DriveMatthews, NC 28105

12 other communities within 10 miles

Senior living near Matthews

Questions about Willowbrooke Court SC Ctr at Matthews Glen

How did Willowbrooke Court SC Ctr at Matthews Glen do on its last inspection?+

State inspectors visited on July 8, 2025 and cited 3 health deficiencies. The North Carolina average is 4.7.

How much nursing care does each resident get at Willowbrooke Court SC Ctr at Matthews Glen?+

Nurses and aides spend 4 hours 40 minutes with each resident per day, including 55 minutes from registered nurses.

Has Willowbrooke Court SC Ctr at Matthews Glen been fined by Medicare?+

Medicare's records show no fines against Willowbrooke Court SC Ctr at Matthews Glen in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Matthews Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026