Willowbrooke Court SC Ctr at Matthews Glen
Medicare-certified740 Pavilion View Drive, Matthews, NC 28105
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Matthews Health & Rehab Center brings together skilled nursing expertise and dedicated rehabilitation services for families navigating recovery in North Carolina. Our compassionate team focuses on regaining strength and independence through personalized care planning.
Capacity
166 residents
Location
Matthews, NC
Status
Listed in a public registry
600 Fullwood Lane, Matthews, North Carolina 28105
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 16, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 28 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined Matthews Health & Rehab Center 2 times in the last three years, $82,703 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 28 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 31 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 54%Above the North Carolina average |
2 administrators have left the home in the past year.
12 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 16, 2026 · Standard inspection · 1 citation
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
December 18, 2025 · Complaint investigation · 1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide and implement an infection prevention and control program.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2 fines totaling $82,703 in the last three years.
600 Fullwood LaneMatthews, NC 28105
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740 Pavilion View Drive, Matthews, NC 28105
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State inspectors visited on April 16, 2026 and cited 2 health deficiencies, 1 of them from complaint investigations. The North Carolina average is 4.7.
Nurses and aides spend 3 hours 28 minutes with each resident per day, including 31 minutes from registered nurses. 54% of nursing staff left over the past year.
Yes. Medicare fined Matthews Health & Rehab Center 2 times in the last three years, totaling $82,703.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.