Oakbridge Terrace at Heron Point
State licensed501 East Campus Avenue, Chestertown, MD 21620
Assisted Living
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Medicare-certifiedSkilled Nursing
Willow Brooke Ct Skilled Care Ctr at Heron Point
Chestertown, MarylandMedicare inspection record
About Willow Brooke Ct Skilled Care Ctr at Heron Point
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT is a non profit - corporation nursing home in CHESTERTOWN, MD with 38 certified beds.
Community at a glance
Capacity
38 residents
Location
Chestertown, MD
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
501 CAMPUS AVENUE, Chestertown, Maryland 21620
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 11, 2025, state inspectors cited 1 health deficiency (the Maryland average is 17.0).
Nurses and nurse aides spend 4 hours 45 minutes with each resident a day, above the Maryland average of 3 hours 52 minutes.
Medicare fined Willow Brooke Ct Skilled Care Ctr at Heron Point once in the last three years, $15,440 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 45 minutesAbove the Maryland average |
| Registered nurse time per resident, per day | 1 hour 45 minutesAbove the Maryland average |
Inspections
11 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 11, 2025 · Standard inspection · 1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 31, 2026
February 23, 2024 · Complaint investigation · 5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Jul 13, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 8, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 8, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 8, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 8, 2024
February 23, 2024 · Standard inspection · 5 citations+
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Apr 8, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 8, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 8, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 8, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 8, 2024
Fines and payment denials
1 fine totaling $15,440 in the last three years.
- February 23, 2024Fine: $15,440
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- ACTS Communities of Maryland, Inc.
- Medicare-certified beds
- 38
- Average residents per day
- 2
- Accepts
- Medicare and Medicaid
- First certified
- November 7, 1991
- Part of a chain
- ACTS Retirement-Life Communities, 27 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 215235
Location
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501 CAMPUS AVENUEChestertown, MD 21620
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Questions about Willow Brooke Ct Skilled Care Ctr at Heron Point
How did Willow Brooke Ct Skilled Care Ctr at Heron Point do on its last inspection?+
State inspectors visited on December 11, 2025 and cited 1 health deficiency. The Maryland average is 17.0.
How much nursing care does each resident get at Willow Brooke Ct Skilled Care Ctr at Heron Point?+
Nurses and aides spend 4 hours 45 minutes with each resident per day, including 1 hour 45 minutes from registered nurses.
Has Willow Brooke Ct Skilled Care Ctr at Heron Point been fined by Medicare?+
Yes. Medicare fined Willow Brooke Ct Skilled Care Ctr at Heron Point once in the last three years, totaling $15,440.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.