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White Oak Manor in Charlotte, North Carolina provides comprehensive skilled nursing and rehabilitation services for seniors requiring specialized medical care. Our experienced team focuses on recovery, healing, and helping patients regain independence through personalized treatment plans and compassionate support.
Capacity
180 residents
Location
Charlotte, NC
Status
Listed in a public registry
4009 Craig Avenue, Charlotte, North Carolina 28211
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 13, 2026, state inspectors cited 10 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 32 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined White Oak Manor - Charlotte 3 times in the last three years, $69,804 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 32 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 28 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 49% |
1 administrator has left the home in the past year.
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 13, 2026 · Standard inspection · 5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
November 18, 2025 · Complaint investigation · 2 citations
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
3 fines totaling $69,804 in the last three years.
4009 Craig AvenueCharlotte, NC 28211
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State inspectors visited on April 13, 2026 and cited 10 health deficiencies, 7 of them from complaint investigations. The North Carolina average is 4.7.
Nurses and aides spend 3 hours 32 minutes with each resident per day, including 28 minutes from registered nurses. 49% of nursing staff left over the past year.
Yes. Medicare fined White Oak Manor - Charlotte 3 times in the last three years, totaling $69,804.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.