West Covina Healthcare Center
Medicare-certified850 S. SUNKIST AVE., West Covina, CA 91790
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VICTORIA CARE CENTER is a for profit - limited liability company nursing home in BALDWIN PARK, CA with 49 certified beds.
Capacity
49 residents
Location
Baldwin Park, CA
Status
Listed in a public registry
3541 PUENTE AVENUE, Baldwin Park, California 91706
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 9, 2026, state inspectors cited 10 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 33 minutes with each resident a day, about the same as the California average.
Medicare has not fined Victoria Care Center in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 33 minutes |
| Registered nurse time per resident, per day | 25 minutesBelow the California average |
| Nursing staff who left in the past year | 43%Above the California average |
1 administrator has left the home in the past year.
36 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 9, 2026 · Standard inspection · 10 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure each resident receives an accurate assessment.
Provide safe and appropriate respiratory care for a resident when needed.
Post nurse staffing information every day.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Reasonably accommodate the needs and preferences of each resident.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
June 12, 2025 · Complaint investigation · 1 citation
Ensure each resident receives an accurate assessment.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide safe and appropriate respiratory care for a resident when needed.
Provide and implement an infection prevention and control program.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Reasonably accommodate the needs and preferences of each resident.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
3541 PUENTE AVENUEBaldwin Park, CA 91706
12 other communities within 10 miles
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State inspectors visited on April 9, 2026 and cited 10 health deficiencies. The California average is 15.5.
Nurses and aides spend 4 hours 33 minutes with each resident per day, including 25 minutes from registered nurses. 43% of nursing staff left over the past year.
Medicare's records show no fines against Victoria Care Center in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.