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Medicare-certifiedSkilled Nursing

The Plaza at Lubbock

(806) 740-0800

About The Plaza at Lubbock

The Plaza at Lubbock brings skilled nursing and rehabilitation expertise to South Texas, where compassionate care meets clinical excellence. Our Lubbock team supports recovery with personalized treatment plans and round-the-clock medical supervision.

Community at a glance

Capacity

132 residents

Location

Lubbock, TX

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

4910 EMORY, Lubbock, Texas 79416

(806) 740-0800

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on January 8, 2026, state inspectors cited 6 health deficiencies (the Texas average is 9.4).

Nurses and nurse aides spend 3 hours 5 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.

Medicare fined The Plaza at Lubbock 3 times in the last three years, $38,594 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 5 minutesBelow the Texas average
Registered nurse time per resident, per day20 minutesBelow the Texas average
Nursing staff who left in the past year61%Above the Texas average

Inspections

28 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

January 8, 2026 · Standard inspection · 6 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 9, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jan 9, 2026
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 9, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 9, 2026
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 9, 2026
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jan 9, 2026

January 24, 2025 · Complaint investigation · 1 citation

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 28, 2025
December 4, 2024 · Complaint investigation · 2 citations+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 12, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Dec 12, 2024
October 17, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 6, 2024
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 6, 2024
October 11, 2024 · Standard inspection · 7 citations+
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Oct 23, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Oct 23, 2024
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 23, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 23, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Oct 23, 2024
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 23, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 23, 2024
September 5, 2024 · Complaint investigation · 6 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Sep 4, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Immediate danger to residents, a few residents (level J)Resident RightsFrom a complaintAlready fixed by Sep 4, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 19, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 19, 2024
  • Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Sep 19, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 19, 2024
April 24, 2024 · Complaint investigation · 3 citations+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceFrom a complaintCorrected May 13, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, widespread (level F)Resident Assessment and Care PlanningFrom a complaintCorrected May 13, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 13, 2024
November 10, 2023 · Complaint investigation · 1 citation+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 17, 2023

Fines and payment denials

3 fines totaling $38,594 and 1 Medicare payment denial in the last three years.

  • January 24, 2025Payment denial, 3 days
  • January 24, 2025Fine: $16,149
  • October 11, 2024Fine: $8,824
  • September 5, 2024Fine: $13,621

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Hansford County Hospital District
Medicare-certified beds
132
Average residents per day
101
Accepts
Medicare and Medicaid
First certified
July 5, 2006
Part of a chain
Stonegate Senior Living, 24 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
676105

Location

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4910 EMORYLubbock, TX 79416

12 other communities within 10 miles

Senior living near Lubbock

Questions about The Plaza at Lubbock

How did The Plaza at Lubbock do on its last inspection?+

State inspectors visited on January 8, 2026 and cited 6 health deficiencies. The Texas average is 9.4.

How much nursing care does each resident get at The Plaza at Lubbock?+

Nurses and aides spend 3 hours 5 minutes with each resident per day, including 20 minutes from registered nurses. 61% of nursing staff left over the past year.

Has The Plaza at Lubbock been fined by Medicare?+

Yes. Medicare fined The Plaza at Lubbock 3 times in the last three years, totaling $38,594.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Lubbock Skilled Nursing in Texas Skilled Nursing guide Information last updated October 2026