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Medicare-certifiedSkilled Nursing

The Laurels of University Park

Richmond, VirginiaMedicare inspection record
(804) 747-9200

About The Laurels of University Park

The Laurels of University Park brings together compassionate clinical care and personalized rehabilitation in Richmond, Virginia. Our skilled nursing team focuses on healing, recovery, and helping residents regain independence through evidence-based therapies and attentive daily support.

Community at a glance

Capacity

145 residents

Location

Richmond, VA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

2420 PEMBERTON RD, Richmond, Virginia 23233

(804) 747-9200

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on April 24, 2024, state inspectors cited 22 health deficiencies (the Virginia average is 14.4).

Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.

Medicare has not fined The Laurels of University Park in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 29 minutesBelow the Virginia average
Registered nurse time per resident, per day20 minutesBelow the Virginia average
Nursing staff who left in the past year44%Below the Virginia average

Inspections

22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

October 28, 2025 · Complaint investigation · 1 citation

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 21, 2025

April 24, 2024 · Standard inspection · 21 citations

  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 7, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 7, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 7, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 7, 2024
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 7, 2024
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 7, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 7, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 7, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 7, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 7, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 7, 2024
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 7, 2024
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 7, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 7, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 7, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 7, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 7, 2024
  • Post nurse staffing information every day.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Jun 7, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Jun 7, 2024
  • Observe each nurse aide's job performance and give regular training.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Jun 7, 2024
  • Dispose of garbage and refuse properly.

    Minimal harm or risk, widespread (level C)Nutrition and DietaryCorrected Jun 7, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Legal Business Name Not Available
Medicare-certified beds
145
Average residents per day
135
Accepts
Medicare and Medicaid
First certified
February 15, 1978
Part of a chain
Ciena Healthcare/Laurel Health Care, 81 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
495109

Location

2420 PEMBERTON RDRichmond, VA 23233

Senior living near Richmond

Questions about The Laurels of University Park

How did The Laurels of University Park do on its last inspection?+

State inspectors visited on April 24, 2024 and cited 22 health deficiencies, 4 of them from complaint investigations. The Virginia average is 14.4.

How much nursing care does each resident get at The Laurels of University Park?+

Nurses and aides spend 3 hours 29 minutes with each resident per day, including 20 minutes from registered nurses. 44% of nursing staff left over the past year.

Has The Laurels of University Park been fined by Medicare?+

Medicare's records show no fines against The Laurels of University Park in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Richmond Skilled Nursing in Virginia Skilled Nursing guide Information last updated October 2026