Forest Hill Health & Rehabilitation
Medicare-certified4403 FOREST HILL AVENUE, Richmond, VA 23225
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The Laurels of University Park brings together compassionate clinical care and personalized rehabilitation in Richmond, Virginia. Our skilled nursing team focuses on healing, recovery, and helping residents regain independence through evidence-based therapies and attentive daily support.
Capacity
145 residents
Location
Richmond, VA
Status
Listed in a public registry
2420 PEMBERTON RD, Richmond, Virginia 23233
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 24, 2024, state inspectors cited 22 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare has not fined The Laurels of University Park in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 29 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 20 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 44%Below the Virginia average |
22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
October 28, 2025 · Complaint investigation · 1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
April 24, 2024 · Standard inspection · 21 citations
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide safe, appropriate pain management for a resident who requires such services.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide enough food/fluids to maintain a resident's health.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide and implement an infection prevention and control program.
Keep residents' personal and medical records private and confidential.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Ensure each resident receives an accurate assessment.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Post nurse staffing information every day.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Observe each nurse aide's job performance and give regular training.
Dispose of garbage and refuse properly.
2420 PEMBERTON RDRichmond, VA 23233
4403 FOREST HILL AVENUE, Richmond, VA 23225
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Prices not published
7246 FOREST HILL AVE, Richmond, VA 23225
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200 HIOAKS ROAD, Richmond, VA 23225
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State inspectors visited on April 24, 2024 and cited 22 health deficiencies, 4 of them from complaint investigations. The Virginia average is 14.4.
Nurses and aides spend 3 hours 29 minutes with each resident per day, including 20 minutes from registered nurses. 44% of nursing staff left over the past year.
Medicare's records show no fines against The Laurels of University Park in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.