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Medicare-certifiedSkilled Nursing

Southampton Rehabilitation and Healthcare Center

Richmond, VirginiaMedicare inspection record
(804) 320-7901

About Southampton Rehabilitation and Healthcare Center

Southampton Rehabilitation and Healthcare Center brings together experienced clinical staff and personalized care plans to support recovery in Richmond, Virginia. Our skilled nursing and rehabilitation services focus on helping patients regain independence through evidence-based therapies and compassionate daily support.

Community at a glance

Capacity

195 residents

Location

Richmond, VA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

7246 FOREST HILL AVE, Richmond, Virginia 23225

(804) 320-7901

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on September 3, 2021, state inspectors cited 19 health deficiencies (the Virginia average is 14.4).

Nurses and nurse aides spend 3 hours 1 minute with each resident a day, below the Virginia average of 3 hours 46 minutes.

Medicare fined Southampton Rehabilitation and Healthcare Center 4 times in the last three years, $36,283 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 1 minuteBelow the Virginia average
Registered nurse time per resident, per day25 minutesBelow the Virginia average
Nursing staff who left in the past year52%Above the Virginia average

Inspections

18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

February 6, 2026 · Complaint investigation · 4 citations

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Immediate danger to residents, a few residents (level J)Resident RightsFrom a complaintCorrected Feb 24, 2026
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 24, 2026
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 24, 2026
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 24, 2026

June 12, 2025 · Complaint investigation · 5 citations

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jul 18, 2025
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 18, 2025
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Jul 18, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 18, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 18, 2025
November 7, 2024 · Complaint investigation · 3 citations+
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 22, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 22, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 22, 2024
February 27, 2024 · Complaint investigation · 6 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 8, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 1, 2024
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Apr 1, 2024
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Apr 1, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 8, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 8, 2024

Fines and payment denials

4 fines totaling $36,283 in the last three years.

  • February 6, 2026Fine: $14,151
  • February 27, 2024Fine: $12,106
  • January 22, 2024Fine: $6,774
  • December 26, 2023Fine: $3,252

About the home, per Medicare

Ownership
For profit - Partnership
Legal business name
Southampton Operator LLC
Medicare-certified beds
195
Average residents per day
182
Accepts
Medicare and Medicaid
First certified
July 20, 2017
Part of a chain
Marquis Health Services, 90 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
495423

Location

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7246 FOREST HILL AVERichmond, VA 23225

12 other communities within 10 miles

Senior living near Richmond

Questions about Southampton Rehabilitation and Healthcare Center

How did Southampton Rehabilitation and Healthcare Center do on its last inspection?+

State inspectors visited on September 3, 2021 and cited 19 health deficiencies, 4 of them from complaint investigations. The Virginia average is 14.4.

How much nursing care does each resident get at Southampton Rehabilitation and Healthcare Center?+

Nurses and aides spend 3 hours 1 minute with each resident per day, including 25 minutes from registered nurses. 52% of nursing staff left over the past year.

Has Southampton Rehabilitation and Healthcare Center been fined by Medicare?+

Yes. Medicare fined Southampton Rehabilitation and Healthcare Center 4 times in the last three years, totaling $36,283.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Richmond Skilled Nursing in Virginia Skilled Nursing guide Information last updated October 2026