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Assisted LivingSkilled Nursing

The Citadel Mooresville

Mooresville, North CarolinaNursing home on site: Medicare record
(704) 664-7494

About The Citadel Mooresville

The Citadel Mooresville provides skilled nursing and rehabilitation services designed to help North Carolina residents regain strength and independence. Our experienced care team focuses on personalized recovery plans, compassionate support, and the clinical expertise families trust during challenging transitions in Mooresville.

Community at a glance

Capacity

130 residents

Location

Mooresville, NC

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

550 Glenwood Drive, Mooresville, North Carolina 28115

(704) 664-7494

Medicare record for the nursing home on this campus

The Citadel Mooresville includes Glenwood Health & Rehabilitation, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate The Citadel Mooresville's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on July 27, 2026, state inspectors cited 4 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 17 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Glenwood Health & Rehabilitation 2 times in the last three years, $201,886 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 17 minutesBelow the North Carolina average
Registered nurse time per resident, per day34 minutesBelow the North Carolina average
Nursing staff who left in the past year61%Above the North Carolina average

1 administrator has left the home in the past year.

Inspections

29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 27, 2026 · Standard inspection · 4 citations

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServicePlan to fix it accepted
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it accepted
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintPlan to fix it accepted
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryPlan to fix it accepted

May 15, 2025 · Standard inspection · 5 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 17, 2025
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 17, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 17, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 17, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 17, 2025
April 8, 2025 · Complaint investigation · 3 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected May 15, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Immediate danger to residents, a few residents (level J)Resident RightsFrom a complaintCorrected May 15, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 15, 2025
February 1, 2024 · Standard inspection · 17 citations+
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 5, 2024
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 5, 2024
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 5, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 5, 2024
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 5, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 5, 2024
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Mar 5, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 5, 2024
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 5, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 5, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 5, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 5, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 5, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 5, 2024
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 5, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 5, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 5, 2024

Fines and payment denials

2 fines totaling $201,886 and 1 Medicare payment denial in the last three years.

  • April 8, 2025Fine: $105,195
  • February 1, 2024Payment denial, 3 days
  • February 1, 2024Fine: $96,691

About the home, per Medicare

Ownership
For profit - Individual
Legal business name
Legal Business Name Not Available
Medicare-certified beds
130
Average residents per day
98
Accepts
Medicare and Medicaid
First certified
June 23, 1988
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345283

Location

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550 Glenwood DriveMooresville, NC 28115

12 other communities within 10 miles

Senior living near Mooresville

Questions about The Citadel Mooresville

Does The Citadel Mooresville have a nursing home?+

Yes. Glenwood Health & Rehabilitation is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not The Citadel Mooresville's other levels of care.

How did Glenwood Health & Rehabilitation do on its last inspection?+

State inspectors visited on July 27, 2026 and cited 4 health deficiencies, 1 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at Glenwood Health & Rehabilitation?+

Nurses and aides spend 3 hours 17 minutes with each resident per day, including 34 minutes from registered nurses. 61% of nursing staff left over the past year.

Has Glenwood Health & Rehabilitation been fined by Medicare?+

Yes. Medicare fined Glenwood Health & Rehabilitation 2 times in the last three years, totaling $201,886.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Mooresville Assisted Living in North Carolina Assisted Living guide Information last updated October 2026