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Medicare-certifiedSkilled Nursing

Crestview Health & Rehabilitation

Mooresville, North CarolinaMedicare inspection record
(704) 800-0570

About Crestview Health & Rehabilitation

Crestview Health & Rehabilitation in Mooresville, North Carolina provides skilled nursing and rehabilitation care designed to help patients regain independence. Our team works closely with families to create personalized recovery plans, combining medical expertise with compassionate support during every step of healing.

Community at a glance

Capacity

131 residents

Location

Mooresville, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

752 E Center Avenue, Mooresville, North Carolina 28115

(704) 800-0570

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Crestview Health & Rehabilitation is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.

At its most recent standard inspection, on September 11, 2025, state inspectors cited 5 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 7 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Crestview Health & Rehabilitation 4 times in the last three years, $145,567 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 7 minutesBelow the North Carolina average
Registered nurse time per resident, per day22 minutesBelow the North Carolina average
Nursing staff who left in the past year82%Above the North Carolina average

3 administrators have left the home in the past year.

Inspections

34 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

September 11, 2025 · Standard inspection · 5 citations

  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Sep 13, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 13, 2025
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 13, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Sep 13, 2025
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 13, 2025

July 11, 2025 · Complaint investigation · 3 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by May 31, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 11, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 11, 2025
July 22, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 13, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 13, 2024
June 13, 2024 · Standard inspection · 22 citations+
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Immediate danger to residents, a pattern (level K)Nursing and Physician ServicesCorrected Jul 22, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024
  • Provide safe, appropriate pain management for a resident who requires such services.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareCorrected Jul 22, 2024
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareCorrected Jul 22, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 13, 2024
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Jul 22, 2024
  • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Jul 22, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 22, 2024
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jul 22, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 22, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jul 22, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 22, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 13, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 22, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 22, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 22, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 22, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 22, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 22, 2024
June 13, 2024 · Complaint investigation · 2 citations+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 22, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 22, 2024

Fines and payment denials

4 fines totaling $145,567 and 2 Medicare payment denials in the last three years.

  • July 11, 2025Fine: $5,138
  • July 11, 2025Payment denial, 35 days
  • July 11, 2025Fine: $15,964
  • July 11, 2025Fine: $5,138
  • June 13, 2024Fine: $119,327
  • June 13, 2024Payment denial, 40 days

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Legal Business Name Not Available
Medicare-certified beds
131
Average residents per day
76
Accepts
Medicare and Medicaid
First certified
May 1, 1978
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345179

Location

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752 E Center AvenueMooresville, NC 28115

12 other communities within 10 miles

Senior living near Mooresville

Questions about Crestview Health & Rehabilitation

How did Crestview Health & Rehabilitation do on its last inspection?+

State inspectors visited on September 11, 2025 and cited 5 health deficiencies. The North Carolina average is 4.7.

How much nursing care does each resident get at Crestview Health & Rehabilitation?+

Nurses and aides spend 3 hours 7 minutes with each resident per day, including 22 minutes from registered nurses. 82% of nursing staff left over the past year.

Has Crestview Health & Rehabilitation been fined by Medicare?+

Yes. Medicare fined Crestview Health & Rehabilitation 4 times in the last three years, totaling $145,567.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Mooresville Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026