18116 GARDEN BLVD, Warrensville Heights, OH 44128
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Suburban Healthcare and Rehabilitation brings skilled nursing and rehabilitation services to North Randall, Ohio with a focus on personalized recovery. Our experienced team supports patients through acute care, post-surgical rehabilitation, and therapeutic services designed to help individuals regain independence and return home stronger.
Capacity
150 residents
Location
North Randall, OH
Status
Listed in a public registry
20265 EMERY RD, North Randall, Ohio 44128
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 7, 2024, state inspectors cited 14 health deficiencies (the Ohio average is 10.3).
Nurses and nurse aides spend 3 hours 20 minutes with each resident a day, below the Ohio average of 3 hours 41 minutes.
Medicare fined Suburban Healthcare and Rehabilitation 3 times in the last three years, $79,474 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 20 minutesBelow the Ohio average |
| Registered nurse time per resident, per day | 36 minutesBelow the Ohio average |
| Nursing staff who left in the past year | 58%Above the Ohio average |
40 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 27, 2026 · Complaint investigation · 7 citations
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
August 16, 2025 · Complaint investigation · 1 citation
Ensure that residents are free from significant medication errors.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide enough food/fluids to maintain a resident's health.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Assure that each resident’s assessment is updated at least once every 3 months.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Put firmly secured handrails on each side of hallways.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Assist a resident in gaining access to vision and hearing services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide routine and 24-hour emergency dental care for each resident.
Hire a qualified full-time social worker in a facility with more than 120 beds.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
3 fines totaling $79,474 and 1 Medicare payment denial in the last three years.
20265 EMERY RDNorth Randall, OH 44128
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State inspectors visited on March 7, 2024 and cited 14 health deficiencies. The Ohio average is 10.3.
Nurses and aides spend 3 hours 20 minutes with each resident per day, including 36 minutes from registered nurses. 58% of nursing staff left over the past year.
Yes. Medicare fined Suburban Healthcare and Rehabilitation 3 times in the last three years, totaling $79,474.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.