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Medicare-certifiedSkilled Nursing

Suburban Healthcare and Rehabilitation

North Randall, OhioMedicare inspection record
(216) 475-8880

About Suburban Healthcare and Rehabilitation

Suburban Healthcare and Rehabilitation brings skilled nursing and rehabilitation services to North Randall, Ohio with a focus on personalized recovery. Our experienced team supports patients through acute care, post-surgical rehabilitation, and therapeutic services designed to help individuals regain independence and return home stronger.

Community at a glance

Capacity

150 residents

Location

North Randall, OH

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

20265 EMERY RD, North Randall, Ohio 44128

(216) 475-8880

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on March 7, 2024, state inspectors cited 14 health deficiencies (the Ohio average is 10.3).

Nurses and nurse aides spend 3 hours 20 minutes with each resident a day, below the Ohio average of 3 hours 41 minutes.

Medicare fined Suburban Healthcare and Rehabilitation 3 times in the last three years, $79,474 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 20 minutesBelow the Ohio average
Registered nurse time per resident, per day36 minutesBelow the Ohio average
Nursing staff who left in the past year58%Above the Ohio average

Inspections

40 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 27, 2026 · Complaint investigation · 7 citations

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 14, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 14, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Aug 14, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 14, 2026
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 14, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 14, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 14, 2026

August 16, 2025 · Complaint investigation · 1 citation

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Sep 1, 2025
March 15, 2025 · Complaint investigation · 2 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 23, 2025
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 23, 2025
September 27, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 11, 2024
September 4, 2024 · Complaint investigation · 3 citations+
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 13, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 13, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 13, 2024
April 22, 2024 · Complaint investigation · 4 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 6, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 6, 2024
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 6, 2024
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 6, 2024
March 7, 2024 · Standard inspection · 14 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected May 6, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 6, 2024
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 6, 2024
  • Assure that each resident’s assessment is updated at least once every 3 months.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 6, 2024
  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 6, 2024
  • Put firmly secured handrails on each side of hallways.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected May 6, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 6, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 6, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 6, 2024
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 6, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 6, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 6, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 6, 2024
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 6, 2024
January 17, 2024 · Complaint investigation · 8 citations+
  • Provide routine and 24-hour emergency dental care for each resident.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 2, 2024
  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Feb 2, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Feb 2, 2024
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Feb 2, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Feb 2, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 2, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 2, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 2, 2024

Fines and payment denials

3 fines totaling $79,474 and 1 Medicare payment denial in the last three years.

  • March 7, 2024Fine: $14,353
  • March 7, 2024Fine: $27,367
  • March 7, 2024Payment denial, 33 days
  • January 17, 2024Fine: $37,754

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Aj Suburban Pavilion Opco LLC
Medicare-certified beds
150
Average residents per day
112
Accepts
Medicare and Medicaid
First certified
March 19, 1969
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
365215

Location

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20265 EMERY RDNorth Randall, OH 44128

12 other communities within 10 miles

Senior living near North Randall

Questions about Suburban Healthcare and Rehabilitation

How did Suburban Healthcare and Rehabilitation do on its last inspection?+

State inspectors visited on March 7, 2024 and cited 14 health deficiencies. The Ohio average is 10.3.

How much nursing care does each resident get at Suburban Healthcare and Rehabilitation?+

Nurses and aides spend 3 hours 20 minutes with each resident per day, including 36 minutes from registered nurses. 58% of nursing staff left over the past year.

Has Suburban Healthcare and Rehabilitation been fined by Medicare?+

Yes. Medicare fined Suburban Healthcare and Rehabilitation 3 times in the last three years, totaling $79,474.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in North Randall Skilled Nursing in Ohio Skilled Nursing guide Information last updated October 2026