37 THORNE STREET, Worcester, MA 01604
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Medicare-certifiedSkilled Nursing
St Francis Rehabilitation & Nursing Center
Worcester, MassachusettsMedicare inspection record
About St Francis Rehabilitation & Nursing Center
St. Francis Rehabilitation & Nursing Center brings compassionate skilled nursing and rehabilitation care to Worcester, Massachusetts families navigating recovery and complex health needs. Our team focuses on personalized healing plans and dignity, helping patients regain strength and independence with expert clinical support.
Community at a glance
Capacity
137 residents
Location
Worcester, MA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
101 PLANTATION STREET, Worcester, Massachusetts 01604
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 24, 2025, state inspectors cited 2 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 4 hours 1 minute with each resident a day, about the same as the Massachusetts average.
Medicare fined St Francis Rehabilitation & Nursing Center once in the last three years, $10,527 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 1 minute |
| Registered nurse time per resident, per day | 47 minutesAbove the Massachusetts average |
| Nursing staff who left in the past year | 41%Above the Massachusetts average |
2 administrators have left the home in the past year.
Inspections
11 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 24, 2025 · Standard inspection · 2 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 12, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 12, 2025
August 5, 2025 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 22, 2025
August 6, 2024 · Standard inspection · 7 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 24, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 24, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 24, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 24, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 24, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 24, 2024Give residents a notice of rights, rules, services and charges.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 24, 2024
April 25, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Apr 10, 2024
Fines and payment denials
1 fine totaling $10,527 in the last three years.
- April 25, 2024Fine: $10,527
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Bentley Saint Francis, LLC
- Medicare-certified beds
- 137
- Average residents per day
- 117
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 1990
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 225438
Location
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101 PLANTATION STREETWorcester, MA 01604
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Questions about St Francis Rehabilitation & Nursing Center
How did St Francis Rehabilitation & Nursing Center do on its last inspection?+
State inspectors visited on November 24, 2025 and cited 2 health deficiencies. The Massachusetts average is 6.8.
How much nursing care does each resident get at St Francis Rehabilitation & Nursing Center?+
Nurses and aides spend 4 hours 1 minute with each resident per day, including 47 minutes from registered nurses. 41% of nursing staff left over the past year.
Has St Francis Rehabilitation & Nursing Center been fined by Medicare?+
Yes. Medicare fined St Francis Rehabilitation & Nursing Center once in the last three years, totaling $10,527.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.