713 Bartlett Ave, San Lorenzo, CA 94541
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
St Francis Healthcare Center
Hayward, CaliforniaMedicare inspection record
About St Francis Healthcare Center
St. Francis Healthcare Center brings together expert medical care and compassionate rehabilitation in Hayward, California. Our skilled nursing and rehabilitation team focuses on helping patients regain independence through personalized recovery programs and 24/7 clinical support.
Community at a glance
Capacity
62 residents
Location
Hayward, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
718 BARTLETT AVE, Hayward, California 94541
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 10, 2026, state inspectors cited 13 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 17 minutes with each resident a day, below the California average of 4 hours 31 minutes.
Medicare has not fined St Francis Healthcare Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 17 minutesBelow the California average |
| Registered nurse time per resident, per day | 54 minutesAbove the California average |
| Nursing staff who left in the past year | 53%Above the California average |
1 administrator has left the home in the past year.
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 10, 2026 · Standard inspection · 13 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 10, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 10, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 10, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 10, 2026Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected May 10, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 10, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected May 10, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 10, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected May 10, 2026Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 10, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 10, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 10, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 10, 2026
July 24, 2025 · Standard inspection · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 6, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 6, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 6, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 6, 2025
August 26, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 7, 2024
March 22, 2024 · Standard inspection · 2 citations+
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 2, 2024Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected May 2, 2024
March 18, 2024 · Complaint investigation · 1 citation+
Prepare residents for a safe transfer or discharge from the nursing home.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 18, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Hayward Health Center, LLC
- Medicare-certified beds
- 62
- Average residents per day
- 55
- Accepts
- Medicare and Medicaid
- First certified
- March 29, 1990
- Part of a chain
- Pacs Group, 275 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555418
Location
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718 BARTLETT AVEHayward, CA 94541
12 other communities within 10 miles
Senior living near Hayward
657 Bartlett Ave, San Lorenzo, CA 94541
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
Driftwood Healthcare Center - Hayward
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Call for pricing
Prices not published
Questions about St Francis Healthcare Center
How did St Francis Healthcare Center do on its last inspection?+
State inspectors visited on April 10, 2026 and cited 13 health deficiencies, 2 of them from complaint investigations. The California average is 15.5.
How much nursing care does each resident get at St Francis Healthcare Center?+
Nurses and aides spend 4 hours 17 minutes with each resident per day, including 54 minutes from registered nurses. 53% of nursing staff left over the past year.
Has St Francis Healthcare Center been fined by Medicare?+
Medicare's records show no fines against St Francis Healthcare Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.