St Francis Healthcare Center
Medicare-certified718 BARTLETT AVE, Hayward, CA 94541
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Driftwood Healthcare Center - Hayward
Hayward, CaliforniaMedicare inspection record
About Driftwood Healthcare Center - Hayward
Driftwood Healthcare Center brings skilled nursing and rehabilitation care to Hayward, California with a focus on helping patients regain independence. Our team provides compassionate medical support through recovery, combining clinical expertise with the personal attention every person deserves.
Community at a glance
Capacity
88 residents
Location
Hayward, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
19700 HESPERIAN BOULEVARD, Hayward, California 94541
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on August 9, 2024, state inspectors cited 18 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 56 minutes with each resident a day, above the California average of 4 hours 31 minutes.
Medicare has not fined Driftwood Healthcare Center - Hayward in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 56 minutesAbove the California average |
| Registered nurse time per resident, per day | 53 minutesAbove the California average |
| Nursing staff who left in the past year | 30%Below the California average |
1 administrator has left the home in the past year.
Inspections
23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 16, 2026 · Complaint investigation · 2 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Jul 7, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 7, 2026
May 1, 2026 · Complaint investigation · 1 citation
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected May 19, 2026
April 3, 2026 · Complaint investigation · 1 citation+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 6, 2026
February 26, 2026 · Complaint investigation · 1 citation+
Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 10, 2026
February 6, 2026 · Complaint investigation · 1 citation+
Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 24, 2026
January 28, 2026 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 28, 2026
January 22, 2026 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 29, 2026
August 9, 2024 · Standard inspection · 10 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 23, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 23, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Sep 23, 2024Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 23, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 23, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 23, 2024Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Sep 23, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 23, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 23, 2024Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 23, 2024
April 23, 2024 · Complaint investigation · 1 citation+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 15, 2024
March 11, 2024 · Complaint investigation · 3 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Mar 14, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 14, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 14, 2024
March 7, 2024 · Complaint investigation · 1 citation+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 8, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Driftwood Hayward Operating Company, Lp
- Medicare-certified beds
- 88
- Average residents per day
- 79
- Accepts
- Medicare and Medicaid
- First certified
- December 11, 1992
- Part of a chain
- Mariner Health Care, 17 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555533
Location
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19700 HESPERIAN BOULEVARDHayward, CA 94541
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Questions about Driftwood Healthcare Center - Hayward
How did Driftwood Healthcare Center - Hayward do on its last inspection?+
State inspectors visited on August 9, 2024 and cited 18 health deficiencies, 8 of them from complaint investigations. The California average is 15.5.
How much nursing care does each resident get at Driftwood Healthcare Center - Hayward?+
Nurses and aides spend 4 hours 56 minutes with each resident per day, including 53 minutes from registered nurses. 30% of nursing staff left over the past year.
Has Driftwood Healthcare Center - Hayward been fined by Medicare?+
Medicare's records show no fines against Driftwood Healthcare Center - Hayward in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.