Mercy Health Services
Medicare-certified2727 W MITCHELL ST, Milwaukee, WI 53215
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsSkilled nursing & rehabilitation24-hour licensed nursing
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Medicare-certifiedSkilled Nursing
St Ann Health and Rehabilitation Center
Milwaukee, WisconsinMedicare inspection record
About St Ann Health and Rehabilitation Center
St Ann Health and Rehabilitation Center provides skilled nursing and rehabilitation care in Milwaukee, Wisconsin. Our team supports patients through recovery with personalized medical care and therapeutic services designed to help you regain independence and return home.
Community at a glance
Capacity
50 residents
Location
Milwaukee, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2020 S MUSKEGO AVE, Milwaukee, Wisconsin 53204
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 5, 2026, state inspectors cited 7 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 4 hours 16 minutes with each resident a day, about the same as the Wisconsin average.
Medicare has not fined St Ann Health and Rehabilitation Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 16 minutes |
| Registered nurse time per resident, per day | 48 minutesBelow the Wisconsin average |
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 5, 2026 · Standard inspection · 6 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 27, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 27, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 27, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 27, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 27, 2026
February 11, 2026 · Complaint investigation · 1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 27, 2026
August 1, 2025 · Complaint investigation · 1 citation+
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 26, 2025
February 6, 2025 · Standard inspection · 3 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2025Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2025
October 17, 2024 · Complaint investigation · 1 citation+
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Nov 15, 2024
March 14, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 9, 2024
November 13, 2023 · Standard inspection · 8 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 13, 2023Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 13, 2023Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 13, 2023Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Dec 13, 2023Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 13, 2023Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 13, 2023Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 13, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Minimal harm or risk, widespread (level C)Resident RightsCorrected Dec 13, 2023
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Bay at St Ann Health and Rehabilitation Center LLC
- Medicare-certified beds
- 50
- Average residents per day
- 45
- Accepts
- Medicare and Medicaid
- First certified
- December 8, 2023
- Part of a chain
- Champion Care, 22 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525731
Location
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2020 S MUSKEGO AVEMilwaukee, WI 53204
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Questions about St Ann Health and Rehabilitation Center
How did St Ann Health and Rehabilitation Center do on its last inspection?+
State inspectors visited on March 5, 2026 and cited 7 health deficiencies, 1 of them from complaint investigations. The Wisconsin average is 9.5.
How much nursing care does each resident get at St Ann Health and Rehabilitation Center?+
Nurses and aides spend 4 hours 16 minutes with each resident per day, including 48 minutes from registered nurses.
Has St Ann Health and Rehabilitation Center been fined by Medicare?+
Medicare's records show no fines against St Ann Health and Rehabilitation Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.