Willows of Richmond
Medicare-certified2070 CHESTER BLVD, Richmond, IN 47374
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The Springs of Richmond provides skilled nursing and rehabilitation services designed to support recovery and healing. Our Richmond, Indiana team combines medical expertise with compassionate care, helping patients regain independence during their stay.
Capacity
70 residents
Location
Richmond, IN
Status
Listed in a public registry
400 INDUSTRIES ROAD, Richmond, Indiana 47374
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 13, 2026, state inspectors cited 9 health deficiencies (the Indiana average is 7.2).
Nurses and nurse aides spend 4 hours 25 minutes with each resident a day, above the Indiana average of 3 hours 41 minutes.
Medicare fined Springs of Richmond, the once in the last three years, $25,760 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 25 minutesAbove the Indiana average |
| Registered nurse time per resident, per day | 55 minutesAbove the Indiana average |
| Nursing staff who left in the past year | 47% |
35 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 13, 2026 · Standard inspection · 5 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Reasonably accommodate the needs and preferences of each resident.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Assist a resident in gaining access to vision and hearing services.
January 29, 2026 · Complaint investigation · 3 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Reasonably accommodate the needs and preferences of each resident.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure that residents are free from significant medication errors.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Allow residents to self-administer drugs if determined clinically appropriate.
Provide safe, appropriate pain management for a resident who requires such services.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Allow residents to self-administer drugs if determined clinically appropriate.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Reasonably accommodate the needs and preferences of each resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Provide safe and appropriate respiratory care for a resident when needed.
1 fine totaling $25,760 in the last three years.
400 INDUSTRIES ROADRichmond, IN 47374
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State inspectors visited on February 13, 2026 and cited 9 health deficiencies, 5 of them from complaint investigations. The Indiana average is 7.2.
Nurses and aides spend 4 hours 25 minutes with each resident per day, including 55 minutes from registered nurses. 47% of nursing staff left over the past year.
Yes. Medicare fined Springs of Richmond, the once in the last three years, totaling $25,760.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.