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Medicare-certifiedSkilled Nursing

Pilgrim Manor

Cromwell, ConnecticutMedicare inspection record
(860) 635-5511

About Pilgrim Manor

Pilgrim Manor brings together expert clinical care and genuine compassion in Cromwell, Connecticut. Our skilled nursing and rehabilitation facility helps patients regain strength and independence through personalized treatment plans and dedicated therapeutic support.

Community at a glance

Capacity

60 residents

Location

Cromwell, CT

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

52 MISSIONARY RD, Cromwell, Connecticut 06416

(860) 635-5511

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on April 23, 2024, state inspectors cited 6 health deficiencies (the Connecticut average is 13.0).

Nurses and nurse aides spend 3 hours 57 minutes with each resident a day, above the Connecticut average of 3 hours 44 minutes.

Medicare fined Pilgrim Manor once in the last three years, $12,048 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 57 minutesAbove the Connecticut average
Registered nurse time per resident, per day51 minutesAbove the Connecticut average
Nursing staff who left in the past year38%

Inspections

11 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 1, 2025 · Complaint investigation · 4 citations

  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 22, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 22, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 22, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 22, 2025

May 24, 2024 · Complaint investigation · 1 citation

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 14, 2024
April 23, 2024 · Standard inspection · 6 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 16, 2024
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 16, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 16, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 16, 2024

Fines and payment denials

1 fine totaling $12,048 in the last three years.

  • April 23, 2024Fine: $12,048

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
Covenant Home, Inc. Connecticut
Medicare-certified beds
60
Average residents per day
54
Accepts
Medicare and Medicaid
First certified
February 1, 1987
Part of a chain
Covenant Living, 15 homes
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
None
Sprinklers in all required areas
Yes
CMS Certification Number
075306

Location

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52 MISSIONARY RDCromwell, CT 06416

12 other communities within 10 miles

Senior living near Cromwell

Questions about Pilgrim Manor

How did Pilgrim Manor do on its last inspection?+

State inspectors visited on April 23, 2024 and cited 6 health deficiencies, 3 of them from complaint investigations. The Connecticut average is 13.0.

How much nursing care does each resident get at Pilgrim Manor?+

Nurses and aides spend 3 hours 57 minutes with each resident per day, including 51 minutes from registered nurses. 38% of nursing staff left over the past year.

Has Pilgrim Manor been fined by Medicare?+

Yes. Medicare fined Pilgrim Manor once in the last three years, totaling $12,048.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Cromwell Skilled Nursing in Connecticut Skilled Nursing guide Information last updated October 2026