Pilgrim Manor
Medicare-certified52 MISSIONARY RD, Cromwell, CT 06416
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsContinuing care retirement communitySkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Autumn Lake Healthcare at Cromwell
Cromwell, ConnecticutMedicare inspection record
About Autumn Lake Healthcare at Cromwell
Autumn Lake Healthcare at Cromwell provides skilled nursing and rehabilitation services to Connecticut residents who need recovery support and medical care. Our team focuses on helping patients regain independence through personalized treatment plans and compassionate clinical care.
Community at a glance
Capacity
175 residents
Location
Cromwell, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
385 MAIN STREET, Cromwell, Connecticut 06416
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 2, 2026, state inspectors cited 9 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 1 minute with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare fined Autumn Lake Healthcare at Cromwell once in the last three years, $10,628 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 1 minuteBelow the Connecticut average |
| Registered nurse time per resident, per day | 17 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 34%Below the Connecticut average |
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 2, 2026 · Standard inspection · 9 citations
Provide safe, appropriate pain management for a resident who requires such services.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected May 25, 2026Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected May 25, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 25, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 25, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 25, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 25, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected May 25, 2026Provide appropriate foot care.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 25, 2026Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected May 25, 2026
July 25, 2024 · Standard inspection · 12 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Sep 6, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 6, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 6, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 6, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 6, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 6, 2024Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 6, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 6, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Sep 6, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Sep 6, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Minimal harm or risk, a pattern (level B)Pharmacy ServiceCorrected Sep 6, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Sep 6, 2024
Fines and payment denials
1 fine totaling $10,628 in the last three years.
- April 2, 2026Fine: $10,628
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Cromwell Operations LLC
- Medicare-certified beds
- 175
- Average residents per day
- 170
- Accepts
- Medicare and Medicaid
- First certified
- March 1, 1979
- Part of a chain
- Autumn Lake Healthcare, 59 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- None
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075263
Location
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385 MAIN STREETCromwell, CT 06416
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Questions about Autumn Lake Healthcare at Cromwell
How did Autumn Lake Healthcare at Cromwell do on its last inspection?+
State inspectors visited on April 2, 2026 and cited 9 health deficiencies. The Connecticut average is 13.0.
How much nursing care does each resident get at Autumn Lake Healthcare at Cromwell?+
Nurses and aides spend 3 hours 1 minute with each resident per day, including 17 minutes from registered nurses. 34% of nursing staff left over the past year.
Has Autumn Lake Healthcare at Cromwell been fined by Medicare?+
Yes. Medicare fined Autumn Lake Healthcare at Cromwell once in the last three years, totaling $10,628.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.