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Medicare-certifiedSkilled Nursing

Parsons Hill Rehabilitation & Health Care Center

Worcester, MassachusettsMedicare inspection record
(508) 791-4200

About Parsons Hill Rehabilitation & Health Care Center

PARSONS HILL REHABILITATION & HEALTH CARE CENTER is a for profit - limited liability company nursing home in WORCESTER, MA with 162 certified beds.

Community at a glance

Capacity

162 residents

Location

Worcester, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1350 MAIN STREET, Worcester, Massachusetts 01603

(508) 791-4200

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 29, 2026, state inspectors cited 9 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 11 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare has not fined Parsons Hill Rehabilitation & Health Care Center in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 11 minutesBelow the Massachusetts average
Registered nurse time per resident, per day26 minutesBelow the Massachusetts average
Nursing staff who left in the past year30%Below the Massachusetts average

Inspections

40 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 30, 2026 · Complaint investigation · 1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 7, 2026

April 29, 2026 · Standard inspection · 8 citations

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Jun 5, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 5, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 5, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 5, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 5, 2026
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 5, 2026
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 5, 2026
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected Jun 5, 2026
August 19, 2025 · Complaint investigation · 1 citation+
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 5, 2025
April 1, 2025 · Complaint investigation · 1 citation+
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 25, 2025
March 25, 2025 · Standard inspection · 11 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 25, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Apr 25, 2025
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 25, 2025
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 25, 2025
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 25, 2025
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 25, 2025
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 25, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 25, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 25, 2025
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Apr 25, 2025
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected Apr 25, 2025
July 23, 2024 · Complaint investigation · 2 citations+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 14, 2024
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Aug 14, 2024
January 23, 2024 · Standard inspection · 16 citations+
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Mar 15, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 15, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 15, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Mar 15, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 15, 2024
  • Observe each nurse aide's job performance and give regular training.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Mar 15, 2024
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 15, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 15, 2024
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 15, 2024
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 15, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 15, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 15, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 15, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 15, 2024
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 15, 2024
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 15, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Partnership
Legal business name
Legal Business Name Not Available
Medicare-certified beds
162
Average residents per day
150
Accepts
Medicare and Medicaid
First certified
July 1, 1990
Part of a chain
Athena Healthcare Systems, 19 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225390

Location

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1350 MAIN STREETWorcester, MA 01603

12 other communities within 10 miles

Senior living near Worcester

Questions about Parsons Hill Rehabilitation & Health Care Center

How did Parsons Hill Rehabilitation & Health Care Center do on its last inspection?+

State inspectors visited on April 29, 2026 and cited 9 health deficiencies, 1 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Parsons Hill Rehabilitation & Health Care Center?+

Nurses and aides spend 3 hours 11 minutes with each resident per day, including 26 minutes from registered nurses. 30% of nursing staff left over the past year.

Has Parsons Hill Rehabilitation & Health Care Center been fined by Medicare?+

Medicare's records show no fines against Parsons Hill Rehabilitation & Health Care Center in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Worcester Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026