The Laurels Retirement & Assisted Living
State licensed5635 BSG Drive, Norton, VA 24273
Assisted Living
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Prices not published
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Medicare-certifiedSkilled Nursing
Norton Community Hospital SNF Unit
Norton, VirginiaMedicare inspection record
About Norton Community Hospital SNF Unit
Our team in Norton, Virginia combines medical expertise with genuine compassion, supporting each patient's path back to independence with personalized attention and proven clinical outcomes.
Community at a glance
Capacity
44 residents
Location
Norton, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
100 15TH ST NW, Norton, Virginia 24273
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 12, 2026, state inspectors cited 6 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 7 hours 14 minutes with each resident a day, above the Virginia average of 3 hours 46 minutes.
Medicare fined Norton Community Hospital SNF Unit once in the last three years, $10,400 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 7 hours 14 minutesAbove the Virginia average |
| Registered nurse time per resident, per day | 4 hours 14 minutesAbove the Virginia average |
| Nursing staff who left in the past year | 12%Below the Virginia average |
Inspections
6 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 12, 2026 · Standard inspection · 6 citations
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Residents were harmed, a few residents (level G)Infection ControlCorrected Feb 25, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 13, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 13, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 13, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 25, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 16, 2026
Fines and payment denials
1 fine totaling $10,400 in the last three years.
- February 12, 2026Fine: $10,400
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Wellmont Health System
- Medicare-certified beds
- 44
- Average residents per day
- 8
- Accepts
- Medicare and Medicaid
- First certified
- April 1, 2004
- Inside a hospital
- Yes
- Continuing care retirement community
- No
- Resident or family council
- None
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495374
Location
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100 15TH ST NWNorton, VA 24273
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Questions about Norton Community Hospital SNF Unit
How did Norton Community Hospital SNF Unit do on its last inspection?+
State inspectors visited on February 12, 2026 and cited 6 health deficiencies. The Virginia average is 14.4.
How much nursing care does each resident get at Norton Community Hospital SNF Unit?+
Nurses and aides spend 7 hours 14 minutes with each resident per day, including 4 hours 14 minutes from registered nurses. 12% of nursing staff left over the past year.
Has Norton Community Hospital SNF Unit been fined by Medicare?+
Yes. Medicare fined Norton Community Hospital SNF Unit once in the last three years, totaling $10,400.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.