309 LOCUST ST, West Plains, MO 65775
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
NHC Healthcare, West Plains
West Plains, MissouriMedicare inspection record
About NHC Healthcare, West Plains
NHC Healthcare, West Plains brings skilled nursing and rehabilitation to Missouri's Ozark region. Our team specializes in short-term recovery and long-term care, helping residents regain independence after surgery or illness. With personalized treatment plans and compassionate support, we're committed to your family's healing.
Community at a glance
Capacity
114 residents
Location
West Plains, MO
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
211 DAVIS DRIVE, West Plains, Missouri 65775
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 11, 2026, state inspectors cited 4 health deficiencies (the Missouri average is 11.4).
Nurses and nurse aides spend 3 hours 33 minutes with each resident a day, about the same as the Missouri average.
Medicare has not fined NHC Healthcare, West Plains in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 33 minutes |
| Registered nurse time per resident, per day | 37 minutesAbove the Missouri average |
| Nursing staff who left in the past year | 48%Below the Missouri average |
Inspections
9 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 11, 2026 · Standard inspection · 4 citations
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 23, 2026Provide care or services that was trauma informed and/or culturally competent.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 24, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 25, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 7, 2026
February 7, 2025 · Standard inspection · 5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 21, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 21, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 21, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 21, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 21, 2025
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- NHC Healthcare-West Plains LLC
- Medicare-certified beds
- 114
- Average residents per day
- 70
- Accepts
- Medicare and Medicaid
- First certified
- January 27, 1982
- Part of a chain
- National Healthcare Corporation, 71 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 265155
Location
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211 DAVIS DRIVEWest Plains, MO 65775
5 other communities within 10 miles
Senior living near West Plains
Brooke Haven Healthcare
Medicare-certified1410 NORTH KENTUCKY AVENUE, West Plains, MO 65775
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
210 DAVIS DR, West Plains, MO 65775
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
Questions about NHC Healthcare, West Plains
How did NHC Healthcare, West Plains do on its last inspection?+
State inspectors visited on June 11, 2026 and cited 4 health deficiencies. The Missouri average is 11.4.
How much nursing care does each resident get at NHC Healthcare, West Plains?+
Nurses and aides spend 3 hours 33 minutes with each resident per day, including 37 minutes from registered nurses. 48% of nursing staff left over the past year.
Has NHC Healthcare, West Plains been fined by Medicare?+
Medicare's records show no fines against NHC Healthcare, West Plains in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.