210 DAVIS DR, West Plains, MO 65775
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Brooke Haven Healthcare
West Plains, MissouriMedicare inspection record
About Brooke Haven Healthcare
Brooke Haven Healthcare brings skilled nursing and rehabilitation services to West Plains, Missouri with a focus on personalized recovery care. Our team supports patients through post-hospital transitions and complex medical needs, helping individuals regain independence and return home whenever possible.
Community at a glance
Capacity
120 residents
Location
West Plains, MO
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1410 NORTH KENTUCKY AVENUE, West Plains, Missouri 65775
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 3, 2026, state inspectors cited 7 health deficiencies (the Missouri average is 11.4).
Nurses and nurse aides spend 3 hours 53 minutes with each resident a day, above the Missouri average of 3 hours 26 minutes.
Medicare fined Brooke Haven Healthcare once in the last three years, $10,033 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 53 minutesAbove the Missouri average |
| Registered nurse time per resident, per day | 26 minutesBelow the Missouri average |
| Nursing staff who left in the past year | 50%Below the Missouri average |
Inspections
23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 3, 2026 · Standard inspection · 7 citations
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 10, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 10, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 10, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 10, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 10, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 10, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 10, 2026
December 6, 2024 · Standard inspection · 15 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jan 15, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 15, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 15, 2025Assure the security of all personal funds of residents deposited with the facility.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 15, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 15, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 15, 2025Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 15, 2025Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 15, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 15, 2025Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jan 15, 2025Provide care or services that was trauma informed and/or culturally competent.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 15, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 15, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 15, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 15, 2025Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jan 15, 2025
March 1, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 9, 2024
Fines and payment denials
1 fine totaling $10,033 in the last three years.
- December 6, 2024Fine: $10,033
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Willow Health Care Inc
- Medicare-certified beds
- 120
- Average residents per day
- 61
- Accepts
- Medicare and Medicaid
- First certified
- October 2, 1989
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 265400
Location
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1410 NORTH KENTUCKY AVENUEWest Plains, MO 65775
5 other communities within 10 miles
Senior living near West Plains
West Vue Nursing and Rehabilitation Center
Medicare-certified210 DAVIS DRIVE, West Plains, MO 65775
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
NHC Healthcare, West Plains
Medicare-certified211 DAVIS DRIVE, West Plains, MO 65775
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Questions about Brooke Haven Healthcare
How did Brooke Haven Healthcare do on its last inspection?+
State inspectors visited on March 3, 2026 and cited 7 health deficiencies. The Missouri average is 11.4.
How much nursing care does each resident get at Brooke Haven Healthcare?+
Nurses and aides spend 3 hours 53 minutes with each resident per day, including 26 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Brooke Haven Healthcare been fined by Medicare?+
Yes. Medicare fined Brooke Haven Healthcare once in the last three years, totaling $10,033.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.