370 W Center St, Manchester, CT 06040
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
🏥
Medicare-certifiedSkilled Nursing
Manchester Rehabilitation and Healthcare Center
Manchester, ConnecticutMedicare inspection record
About Manchester Rehabilitation and Healthcare Center
Manchester Rehabilitation and Healthcare Center brings together expert medical care and compassionate support for patients in Connecticut needing skilled nursing and rehabilitation. Our team focuses on recovery, mobility, and helping each person return home stronger.
Community at a glance
Capacity
126 residents
Location
Manchester, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
385 W CENTER ST, Manchester, Connecticut 06040
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 16, 2026, state inspectors cited 13 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 50 minutes with each resident a day, about the same as the Connecticut average.
Medicare fined Manchester Rehabilitation and Healthcare Center once in the last three years, $12,735 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 50 minutes |
| Registered nurse time per resident, per day | 35 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 42%Above the Connecticut average |
Inspections
24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 25, 2026 · Complaint investigation · 2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 22, 2026
March 16, 2026 · Standard inspection · 11 citations
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 8, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 8, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 8, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 8, 2026Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected May 8, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected May 8, 2026Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 8, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 8, 2026Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 8, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected May 8, 2026Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected May 8, 2026
November 19, 2025 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted
September 30, 2024 · Complaint investigation · 1 citation+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 23, 2024
August 26, 2024 · Complaint investigation · 1 citation+
Ensure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 6, 2024
May 22, 2024 · Standard inspection · 5 citations+
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 1, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 1, 2024Observe each nurse aide's job performance and give regular training.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jun 28, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 28, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Jun 21, 2024
May 22, 2024 · Complaint investigation · 2 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 28, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 1, 2024
December 20, 2023 · Complaint investigation · 1 citation+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 31, 2024
Fines and payment denials
1 fine totaling $12,735 in the last three years.
- March 16, 2026Fine: $12,735
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Manchester Manor SNF Operations LLC
- Medicare-certified beds
- 126
- Average residents per day
- 119
- Accepts
- Medicare and Medicaid
- First certified
- January 15, 1990
- Part of a chain
- Atlas Healthcare, 30 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075333
Location
Loading map…
385 W CENTER STManchester, CT 06040
12 other communities within 10 miles
Senior living near Manchester
Touchpoints at Manchester
Medicare-certified333 BIDWELL ST, Manchester, CT 06040
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Westside Care Center
Medicare-certified349 BIDWELL STREET, Manchester, CT 06040
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Questions about Manchester Rehabilitation and Healthcare Center
How did Manchester Rehabilitation and Healthcare Center do on its last inspection?+
State inspectors visited on March 16, 2026 and cited 13 health deficiencies, 3 of them from complaint investigations. The Connecticut average is 13.0.
How much nursing care does each resident get at Manchester Rehabilitation and Healthcare Center?+
Nurses and aides spend 3 hours 50 minutes with each resident per day, including 35 minutes from registered nurses. 42% of nursing staff left over the past year.
Has Manchester Rehabilitation and Healthcare Center been fined by Medicare?+
Yes. Medicare fined Manchester Rehabilitation and Healthcare Center once in the last three years, totaling $12,735.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.