9085 Dean Rd, Shreveport, LA 71118
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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About Heritage Manor West
Heritage Manor West brings skilled nursing and rehabilitation services to Shreveport families with a focus on personalized recovery care. Our Louisiana facility combines medical expertise with compassionate support, helping seniors regain strength and independence through evidence-based rehabilitation programs tailored to each resident's goals.
Community at a glance
Capacity
140 residents
Location
Shreveport, LA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
7060 Cottonwood Blvd, Shreveport, Louisiana 71129
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 11, 2026, state inspectors cited 10 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 3 hours 48 minutes with each resident a day, about the same as the Louisiana average.
Medicare has not fined Heritage Manor West in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 48 minutes |
| Registered nurse time per resident, per day | 21 minutesAbove the Louisiana average |
| Nursing staff who left in the past year | 43%Below the Louisiana average |
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 16, 2026 · Complaint investigation · 2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 14, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Aug 14, 2026
March 11, 2026 · Standard inspection · 8 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 17, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 17, 2026Put firmly secured handrails on each side of hallways.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 17, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 17, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 17, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 17, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 17, 2026
January 8, 2025 · Standard inspection · 5 citations+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 31, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 31, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jan 31, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 31, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 31, 2025
December 10, 2024 · Complaint investigation · 2 citations+
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Dec 20, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 20, 2024
January 10, 2024 · Standard inspection · 2 citations+
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 8, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 8, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Heritage Manor West LLC
- Medicare-certified beds
- 140
- Average residents per day
- 112
- Accepts
- Medicare and Medicaid
- First certified
- November 1, 1997
- Part of a chain
- The Beebe Family, 48 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 195447
Location
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7060 Cottonwood BlvdShreveport, LA 71129
12 other communities within 10 miles
Senior living near Shreveport
The Guest House Skilled Nursing Rehabilitation
Medicare-certified9225 NORMANDIE DRIVE, Shreveport, LA 71118
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
9333 Normandie Dr, Shreveport, LA 71118
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
Questions about Heritage Manor West
How did Heritage Manor West do on its last inspection?+
State inspectors visited on March 11, 2026 and cited 10 health deficiencies, 2 of them from complaint investigations. The Louisiana average is 6.4.
How much nursing care does each resident get at Heritage Manor West?+
Nurses and aides spend 3 hours 48 minutes with each resident per day, including 21 minutes from registered nurses. 43% of nursing staff left over the past year.
Has Heritage Manor West been fined by Medicare?+
Medicare's records show no fines against Heritage Manor West in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.