9333 Normandie Dr, Shreveport, LA 71118
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
The Guest House Skilled Nursing Rehabilitation
Shreveport, LouisianaMedicare inspection record
About The Guest House Skilled Nursing Rehabilitation
The Guest House Skilled Nursing Rehabilitation brings comprehensive recovery care to Shreveport, Louisiana families navigating post-hospital needs. Our skilled nursing team combines medical expertise with personalized rehabilitation programs designed to help residents regain independence and return home stronger.
Community at a glance
Capacity
177 residents
Location
Shreveport, LA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
9225 NORMANDIE DRIVE, Shreveport, Louisiana 71118
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 4, 2026, state inspectors cited 9 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 2 hours 40 minutes with each resident a day, below the Louisiana average of 3 hours 46 minutes.
Medicare fined The Guest House Skilled Nursing Rehabilitation 2 times in the last three years, $124,958 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 40 minutesBelow the Louisiana average |
| Registered nurse time per resident, per day | 14 minutesBelow the Louisiana average |
| Nursing staff who left in the past year | 66%Above the Louisiana average |
Inspections
38 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 4, 2026 · Standard inspection · 9 citations
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Jul 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jul 17, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 17, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 17, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 17, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jul 17, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 17, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 17, 2026Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 17, 2026
April 10, 2025 · Standard inspection · 14 citations
Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 16, 2025Assess the resident when there is a significant change in condition
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 16, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 16, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 16, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 16, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 16, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 16, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 16, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected May 16, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 16, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 16, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 16, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2025Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected May 16, 2025
September 25, 2024 · Complaint investigation · 4 citations+
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Immediate danger to residents, a few residents (level J)AdministrationFrom a complaintCorrected Oct 9, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Oct 9, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 9, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 9, 2024
August 28, 2024 · Complaint investigation · 1 citation+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Sep 13, 2024
June 20, 2024 · Complaint investigation · 2 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jul 19, 2024Employ staff that are licensed, certified, or registered in accordance with state laws.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Jul 19, 2024
May 9, 2024 · Complaint investigation · 2 citations+
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 10, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 10, 2024
March 14, 2024 · Standard inspection · 6 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationAlready fixed by Feb 5, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 11, 2024Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 11, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 11, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 11, 2024
Fines and payment denials
2 fines totaling $124,958 in the last three years.
- September 25, 2024Fine: $112,197
- March 14, 2024Fine: $12,761
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Pmg Opco-Guest House LLC
- Medicare-certified beds
- 177
- Average residents per day
- 134
- Accepts
- Medicare and Medicaid
- First certified
- August 1, 1996
- Part of a chain
- Priority Management, 38 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 195380
Location
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9225 NORMANDIE DRIVEShreveport, LA 71118
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Questions about The Guest House Skilled Nursing Rehabilitation
How did The Guest House Skilled Nursing Rehabilitation do on its last inspection?+
State inspectors visited on June 4, 2026 and cited 9 health deficiencies. The Louisiana average is 6.4.
How much nursing care does each resident get at The Guest House Skilled Nursing Rehabilitation?+
Nurses and aides spend 2 hours 40 minutes with each resident per day, including 14 minutes from registered nurses. 66% of nursing staff left over the past year.
Has The Guest House Skilled Nursing Rehabilitation been fined by Medicare?+
Yes. Medicare fined The Guest House Skilled Nursing Rehabilitation 2 times in the last three years, totaling $124,958.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.