9333 Normandie Dr, Shreveport, LA 71118
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Heritage Manor South
Shreveport, LouisianaMedicare inspection record
About Heritage Manor South
Heritage Manor South is a for profit - limited liability company nursing home in SHREVEPORT, LA with 145 certified beds.
Community at a glance
Capacity
145 residents
Location
Shreveport, LA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
9712 MANSFIELD ROAD, Shreveport, Louisiana 71118
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 14, 2026, state inspectors cited 4 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 3 hours 43 minutes with each resident a day, about the same as the Louisiana average.
Medicare has not fined Heritage Manor South in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 43 minutes |
| Registered nurse time per resident, per day | 19 minutes |
| Nursing staff who left in the past year | 50%Above the Louisiana average |
1 administrator has left the home in the past year.
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 1, 2026 · Complaint investigation · 1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 29, 2026
January 14, 2026 · Standard inspection · 2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 20, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 20, 2026
December 11, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed before the inspection
July 22, 2025 · Complaint investigation · 2 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 22, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 22, 2025
October 30, 2024 · Standard inspection · 7 citations+
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 14, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 14, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 14, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 14, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 14, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 14, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 14, 2024
November 29, 2023 · Standard inspection · 4 citations+
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 12, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 12, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 12, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Community Care Center of Shreveport South LLC
- Medicare-certified beds
- 145
- Average residents per day
- 108
- Accepts
- Medicare and Medicaid
- First certified
- April 1, 1997
- Part of a chain
- The Beebe Family, 48 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 195408
Location
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9712 MANSFIELD ROADShreveport, LA 71118
12 other communities within 10 miles
Senior living near Shreveport
The Guest House Skilled Nursing Rehabilitation
Medicare-certified9225 NORMANDIE DRIVE, Shreveport, LA 71118
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
The Bradford Skilled Nursing and Rehabilitation
Medicare-certified3050 BAIRD ROAD, Shreveport, LA 71118
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
Questions about Heritage Manor South
How did Heritage Manor South do on its last inspection?+
State inspectors visited on January 14, 2026 and cited 4 health deficiencies, 2 of them from complaint investigations. The Louisiana average is 6.4.
How much nursing care does each resident get at Heritage Manor South?+
Nurses and aides spend 3 hours 43 minutes with each resident per day, including 19 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Heritage Manor South been fined by Medicare?+
Medicare's records show no fines against Heritage Manor South in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.