Pontchartrain Health Care Center
Medicare-certified1401 Highway 190, Mandeville, LA 70448
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Heritage Manor of Mandeville brings skilled nursing and rehabilitation care to Louisiana families seeking compassionate recovery support. Our team focuses on helping residents regain independence through personalized therapy and medical care in a setting designed for healing and dignity.
Capacity
145 residents
Location
Mandeville, LA
Status
Listed in a public registry
2202 Lonesome Road, Mandeville, Louisiana 70448
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 24, 2025, state inspectors cited 5 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 3 hours 59 minutes with each resident a day, above the Louisiana average of 3 hours 46 minutes.
Medicare has not fined Heritage Manor of Mandeville in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 59 minutesAbove the Louisiana average |
| Registered nurse time per resident, per day | 23 minutesAbove the Louisiana average |
| Nursing staff who left in the past year | 66%Above the Louisiana average |
26 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
September 24, 2025 · Standard inspection · 5 citations
Ensure each resident receives an accurate assessment.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
October 9, 2024 · Standard inspection · 11 citations
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide and implement an infection prevention and control program.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide and implement an infection prevention and control program.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide safe and appropriate respiratory care for a resident when needed.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide or get specialized rehabilitative services as required for a resident.
Provide safe and appropriate respiratory care for a resident when needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2202 Lonesome RoadMandeville, LA 70448
1401 Highway 190, Mandeville, LA 70448
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Prices not published
829 ASBURY DR STE 3, Mandeville, LA 70471
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Prices not published
4300 Highway 22, Mandeville, LA 70471
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Prices not published
State inspectors visited on September 24, 2025 and cited 5 health deficiencies. The Louisiana average is 6.4.
Nurses and aides spend 3 hours 59 minutes with each resident per day, including 23 minutes from registered nurses. 66% of nursing staff left over the past year.
Medicare's records show no fines against Heritage Manor of Mandeville in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.