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HARBOR VILLAGE NORTH HEALTH AND REHABILITATION CEN is a for profit - limited liability company nursing home in NEW LONDON, CT with 128 certified beds.
Capacity
128 residents
Location
New London, CT
Status
Listed in a public registry
78 VIETS ST EXTENSION, New London, Connecticut 06320
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 3, 2026, state inspectors cited 22 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 12 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare fined Harbor Village North Health and Rehabilitation Cen once in the last three years, $68,933 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 12 minutesBelow the Connecticut average |
| Registered nurse time per resident, per day | 37 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 32%Below the Connecticut average |
43 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 6, 2026 · Complaint investigation · 2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure services provided by the nursing facility meet professional standards of quality.
March 3, 2026 · Standard inspection · 20 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide or obtain dental services for each resident.
Provide safe and appropriate respiratory care for a resident when needed.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide and implement an infection prevention and control program.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Respond appropriately to all alleged violations.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Respond appropriately to all alleged violations.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Keep residents' personal and medical records private and confidential.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure medication error rates are not 5 percent or greater.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
1 fine totaling $68,933 and 1 Medicare payment denial in the last three years.
78 VIETS ST EXTENSIONNew London, CT 06320
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State inspectors visited on March 3, 2026 and cited 22 health deficiencies, 5 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 12 minutes with each resident per day, including 37 minutes from registered nurses. 32% of nursing staff left over the past year.
Yes. Medicare fined Harbor Village North Health and Rehabilitation Cen once in the last three years, totaling $68,933.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.