Touchpoints at Chestnut
Medicare-certified171 MAIN ST, East Windsor, CT 06088
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Fresh River Healthcare
East Windsor, ConnecticutMedicare inspection record
About Fresh River Healthcare
FRESH RIVER HEALTHCARE is a for profit - limited liability company nursing home in EAST WINDSOR, CT with 140 certified beds.
Community at a glance
Capacity
140 residents
Location
East Windsor, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
96 PROSPECT HILL RD, East Windsor, Connecticut 06088
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 11, 2025, state inspectors cited 3 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare has not fined Fresh River Healthcare in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hoursBelow the Connecticut average |
| Registered nurse time per resident, per day | 22 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 23%Below the Connecticut average |
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
August 13, 2025 · Complaint investigation · 1 citation
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 18, 2025
June 11, 2025 · Standard inspection · 3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 16, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 16, 2025Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jul 16, 2025
March 5, 2025 · Complaint investigation · 1 citation+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 26, 2025
December 19, 2024 · Complaint investigation · 4 citations+
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 16, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 16, 2025Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 16, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 16, 2025
August 13, 2024 · Complaint investigation · 3 citations+
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 4, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 4, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 4, 2024
January 24, 2024 · Complaint investigation · 2 citations+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 14, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 14, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Kettle Brook Care Center LLC
- Medicare-certified beds
- 140
- Average residents per day
- 127
- Accepts
- Medicare and Medicaid
- First certified
- October 1, 1991
- Part of a chain
- Icare Health Network, 12 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075359
Location
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96 PROSPECT HILL RDEast Windsor, CT 06088
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Questions about Fresh River Healthcare
How did Fresh River Healthcare do on its last inspection?+
State inspectors visited on June 11, 2025 and cited 3 health deficiencies. The Connecticut average is 13.0.
How much nursing care does each resident get at Fresh River Healthcare?+
Nurses and aides spend 3 hours with each resident per day, including 22 minutes from registered nurses. 23% of nursing staff left over the past year.
Has Fresh River Healthcare been fined by Medicare?+
Medicare's records show no fines against Fresh River Healthcare in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.