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Desert Haven Care Center provides compassionate skilled nursing and rehabilitation services in Phoenix, Arizona 85016. Our experienced medical team delivers personalized recovery care, helping patients regain independence with dignity and professional support every step of the way.
Capacity
115 residents
Location
Phoenix, AZ
Status
Listed in a public registry
2645 EAST THOMAS ROAD, Phoenix, Arizona 85016
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 5, 2025, state inspectors cited 11 health deficiencies (the Arizona average is 6.3).
Nurses and nurse aides spend 5 hours 1 minute with each resident a day, above the Arizona average of 3 hours 59 minutes.
Medicare fined Desert Haven Care Center 3 times in the last three years, $67,818 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 1 minuteAbove the Arizona average |
| Registered nurse time per resident, per day | 26 minutesBelow the Arizona average |
18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 9, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Reasonably accommodate the needs and preferences of each resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide and implement an infection prevention and control program.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
3 fines totaling $67,818 in the last three years.
2645 EAST THOMAS ROADPhoenix, AZ 85016
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State inspectors visited on September 5, 2025 and cited 11 health deficiencies, 9 of them from complaint investigations. The Arizona average is 6.3.
Nurses and aides spend 5 hours 1 minute with each resident per day, including 26 minutes from registered nurses.
Yes. Medicare fined Desert Haven Care Center 3 times in the last three years, totaling $67,818.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.