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Medicare-certifiedSkilled Nursing

Civita Care Bayview

Waterford, ConnecticutMedicare inspection record
(860) 444-1175

About Civita Care Bayview

CIVITA CARE BAYVIEW serves Waterford, Connecticut families seeking skilled nursing and rehabilitation with personalized medical care and therapeutic support. Our team helps patients regain independence and return home whenever possible, combining clinical expertise with compassionate attention to each person's recovery goals.

Community at a glance

Capacity

127 residents

Location

Waterford, CT

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

301 ROPE FERRY RD, Waterford, Connecticut 06385

(860) 444-1175

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 3, 2025, state inspectors cited 25 health deficiencies (the Connecticut average is 13.0).

Nurses and nurse aides spend 3 hours 25 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.

Medicare fined Civita Care Bayview 2 times in the last three years, $23,179 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 25 minutesBelow the Connecticut average
Registered nurse time per resident, per day27 minutesBelow the Connecticut average
Nursing staff who left in the past year19%Below the Connecticut average

1 administrator has left the home in the past year.

Inspections

39 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 6, 2026 · Complaint investigation · 3 citations

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintPlan to fix it accepted
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintPlan to fix it accepted
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted

May 13, 2026 · Complaint investigation · 6 citations

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 22, 2026
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 22, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 22, 2026
  • Provide routine and 24-hour emergency dental care for each resident.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 22, 2026
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 22, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 22, 2026
March 4, 2026 · Complaint investigation · 1 citation+
  • Ensure that residents are free from significant medication errors.

    Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintAlready fixed before the inspection
January 13, 2026 · Complaint investigation · 2 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Mar 3, 2026
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 3, 2026
December 4, 2025 · Complaint investigation · 2 citations+
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jan 14, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 14, 2026
December 3, 2025 · Standard inspection · 12 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jan 13, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 13, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jan 13, 2026
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 13, 2026
  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Jan 13, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jan 13, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 13, 2026
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 13, 2026
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 13, 2026
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Minimal harm or risk, widespread (level C)AdministrationCorrected Jan 13, 2026
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected Jan 13, 2026
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jan 13, 2026
August 11, 2025 · Complaint investigation · 1 citation+
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 26, 2025
July 11, 2024 · Complaint investigation · 4 citations+
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 22, 2024
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 22, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 22, 2024
  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Minimal harm or risk, widespread (level C)AdministrationFrom a complaintCorrected Aug 22, 2024
January 30, 2024 · Standard inspection · 8 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 12, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 12, 2024
  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Mar 12, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 12, 2024
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 12, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 12, 2024
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 12, 2024
  • Observe each nurse aide's job performance and give regular training.

    Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Mar 12, 2024

Fines and payment denials

2 fines totaling $23,179 in the last three years.

  • December 4, 2025Fine: $14,901
  • December 4, 2025Fine: $8,278

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
301 Rope Ferry Road, LLC
Medicare-certified beds
127
Average residents per day
115
Accepts
Medicare and Medicaid
First certified
July 29, 1989
Part of a chain
Athena Healthcare Systems, 19 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
075324

Location

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301 ROPE FERRY RDWaterford, CT 06385

12 other communities within 10 miles

Senior living near Waterford

Questions about Civita Care Bayview

How did Civita Care Bayview do on its last inspection?+

State inspectors visited on December 3, 2025 and cited 25 health deficiencies, 14 of them from complaint investigations. The Connecticut average is 13.0.

How much nursing care does each resident get at Civita Care Bayview?+

Nurses and aides spend 3 hours 25 minutes with each resident per day, including 27 minutes from registered nurses. 19% of nursing staff left over the past year.

Has Civita Care Bayview been fined by Medicare?+

Yes. Medicare fined Civita Care Bayview 2 times in the last three years, totaling $23,179.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Waterford Skilled Nursing in Connecticut Skilled Nursing guide Information last updated October 2026