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Medicare-certifiedSkilled Nursing

Chestnut Hill Health and Rehabilitation Center LLC

East Longmeadow, MassachusettsMedicare inspection record
(413) 525-1893

About Chestnut Hill Health and Rehabilitation Center LLC

Chestnut Hill Health and Rehabilitation Center LLC in East Longmeadow, Massachusetts provides compassionate skilled nursing and rehabilitation care when families need it most. Our experienced team focuses on helping residents recover strength and independence through personalized treatment plans and attentive daily support.

Community at a glance

Capacity

135 residents

Location

East Longmeadow, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

32 CHESTNUT STREET, East Longmeadow, Massachusetts 01028

(413) 525-1893

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Chestnut Hill Health and Rehabilitation Center LLC changed ownership in the last 12 months. Ratings may reflect the previous owner.

At its most recent standard inspection, on May 20, 2025, state inspectors cited 9 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 38 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare has not fined Chestnut Hill Health and Rehabilitation Center LLC in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 38 minutesBelow the Massachusetts average
Registered nurse time per resident, per day18 minutesBelow the Massachusetts average
Nursing staff who left in the past year25%Below the Massachusetts average

Inspections

18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 16, 2026 · Complaint investigation · 1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 11, 2026

May 28, 2025 · Complaint investigation · 1 citation

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 4, 2025
May 20, 2025 · Standard inspection · 8 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 27, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 27, 2025
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 27, 2025
  • Assess the resident when there is a significant change in condition

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 27, 2025
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 27, 2025
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 27, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 27, 2025
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jun 27, 2025
December 11, 2024 · Complaint investigation · 1 citation+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 10, 2025
March 14, 2024 · Standard inspection · 7 citations+
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Apr 21, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 21, 2024
  • Provide routine and 24-hour emergency dental care for each resident.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 21, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 21, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 21, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 21, 2024
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Apr 21, 2024

Fines and payment denials

1 Medicare payment denial in the last three years.

  • March 14, 2024Payment denial, 31 days

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Chestnut Hill Health and Rehabilitation Center LLC
Medicare-certified beds
135
Average residents per day
117
Accepts
Medicare and Medicaid
First certified
September 11, 1987
Part of a chain
Vantage Care, 10 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225303

Location

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32 CHESTNUT STREETEast Longmeadow, MA 01028

12 other communities within 10 miles

Senior living near East Longmeadow

Questions about Chestnut Hill Health and Rehabilitation Center LLC

How did Chestnut Hill Health and Rehabilitation Center LLC do on its last inspection?+

State inspectors visited on May 20, 2025 and cited 9 health deficiencies, 1 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Chestnut Hill Health and Rehabilitation Center LLC?+

Nurses and aides spend 3 hours 38 minutes with each resident per day, including 18 minutes from registered nurses. 25% of nursing staff left over the past year.

Has Chestnut Hill Health and Rehabilitation Center LLC been fined by Medicare?+

Medicare's records show no fines against Chestnut Hill Health and Rehabilitation Center LLC in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in East Longmeadow Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026