East Village Place
State licensed50 BENTON DR, East Longmeadow, MA 01028
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CARE ONE AT REDSTONE is a for profit - limited liability company nursing home in EAST LONGMEADOW, MA with 254 certified beds.
Capacity
254 residents
Location
East Longmeadow, MA
Status
Listed in a public registry
135 BENTON DRIVE, East Longmeadow, Massachusetts 01028
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on August 20, 2025, state inspectors cited 9 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.
Medicare fined Care One at Redstone once in the last three years, $16,720 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 30 minutesBelow the Massachusetts average |
| Registered nurse time per resident, per day | 16 minutesBelow the Massachusetts average |
| Nursing staff who left in the past year | 47%Above the Massachusetts average |
31 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 31, 2026 · Complaint investigation · 1 citation
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
October 22, 2025 · Complaint investigation · 1 citation
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide appropriate foot care.
Provide and implement an infection prevention and control program.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide care or services that was trauma informed and/or culturally competent.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Assist a resident in gaining access to vision and hearing services.
Ensure that residents are free from significant medication errors.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that residents are fully informed and understand their health status, care and treatments.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
1 fine totaling $16,720 in the last three years.
135 BENTON DRIVEEast Longmeadow, MA 01028
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State inspectors visited on August 20, 2025 and cited 9 health deficiencies, 2 of them from complaint investigations. The Massachusetts average is 6.8.
Nurses and aides spend 3 hours 30 minutes with each resident per day, including 16 minutes from registered nurses. 47% of nursing staff left over the past year.
Yes. Medicare fined Care One at Redstone once in the last three years, totaling $16,720.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.