Village Crest Center for Health & Rehabilitation
Medicare-certified19 POPLAR STREET, New Milford, CT 06776
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Candlewood Rehabilitation and Healthcare Center brings expert skilled nursing and rehabilitation care to New Milford, Connecticut families. Our team focuses on helping patients regain strength and independence through personalized therapy programs and compassionate medical support during recovery.
Capacity
148 residents
Location
New Milford, CT
Status
Listed in a public registry
30 PARK LANE EAST, New Milford, Connecticut 06776
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 31, 2026, state inspectors cited 13 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 9 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare fined Candlewood Rehabilitation and Healthcare Center once in the last three years, $25,490 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 9 minutesBelow the Connecticut average |
| Registered nurse time per resident, per day | 37 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 40%Above the Connecticut average |
1 administrator has left the home in the past year.
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 27, 2026 · Complaint investigation · 1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
March 31, 2026 · Standard inspection · 13 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Give residents a notice of rights, rules, services and charges.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide safe and appropriate respiratory care for a resident when needed.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide and implement an infection prevention and control program.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
1 fine totaling $25,490 in the last three years.
30 PARK LANE EASTNew Milford, CT 06776
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State inspectors visited on March 31, 2026 and cited 13 health deficiencies, 1 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 9 minutes with each resident per day, including 37 minutes from registered nurses. 40% of nursing staff left over the past year.
Yes. Medicare fined Candlewood Rehabilitation and Healthcare Center once in the last three years, totaling $25,490.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.