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Medicare-certifiedSkilled Nursing

Windsor Nursing and Rehabilitation Center of Mcall

(956) 682-4171

About Windsor Nursing and Rehabilitation Center of Mcall

Windsor Nursing and Rehabilitation Center of Mcallen provides skilled nursing and rehabilitation care for Texas families navigating recovery and complex medical needs. Our team delivers compassionate support during pivotal moments, combining clinical expertise with genuine attention to each person's goals and dignity.

Community at a glance

Capacity

110 residents

Location

Mcallen, TX

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

900 S 12th St, Mcallen, Texas 78501

(956) 682-4171

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 3, 2025, state inspectors cited 4 health deficiencies (the Texas average is 9.4).

Nurses and nurse aides spend 3 hours 2 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.

Medicare fined Windsor Nursing and Rehabilitation Center of Mcall once in the last three years, $24,083 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 2 minutesBelow the Texas average
Registered nurse time per resident, per day15 minutesBelow the Texas average
Nursing staff who left in the past year50%Below the Texas average

Inspections

17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

December 3, 2025 · Standard inspection · 2 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Dec 5, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 5, 2025

November 21, 2025 · Complaint investigation · 2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 22, 2025
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 22, 2025
July 9, 2025 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 18, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 18, 2025
September 12, 2024 · Standard inspection · 5 citations+
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 27, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 27, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 27, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 27, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Sep 27, 2024
August 9, 2024 · Complaint investigation · 3 citations+
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 16, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 16, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 16, 2024
March 1, 2024 · Complaint investigation · 3 citations+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 8, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 8, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Mar 8, 2024

Fines and payment denials

1 fine totaling $24,083 in the last three years.

  • November 21, 2025Fine: $24,083

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
Starr County Hospital District
Medicare-certified beds
110
Average residents per day
77
Accepts
Medicare and Medicaid
First certified
July 9, 1986
Part of a chain
Wellsential Health, 67 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
455662

Location

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900 S 12th StMcallen, TX 78501

12 other communities within 10 miles

Senior living near Mcallen

Questions about Windsor Nursing and Rehabilitation Center of Mcall

How did Windsor Nursing and Rehabilitation Center of Mcall do on its last inspection?+

State inspectors visited on December 3, 2025 and cited 4 health deficiencies, 2 of them from complaint investigations. The Texas average is 9.4.

How much nursing care does each resident get at Windsor Nursing and Rehabilitation Center of Mcall?+

Nurses and aides spend 3 hours 2 minutes with each resident per day, including 15 minutes from registered nurses. 50% of nursing staff left over the past year.

Has Windsor Nursing and Rehabilitation Center of Mcall been fined by Medicare?+

Yes. Medicare fined Windsor Nursing and Rehabilitation Center of Mcall once in the last three years, totaling $24,083.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Mcallen Skilled Nursing in Texas Skilled Nursing guide Information last updated October 2026