1109 N JACKSON RD, McAllen, TX 78501
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Windsor Nursing and Rehabilitation Center of Mcallen provides skilled nursing and rehabilitation care for Texas families navigating recovery and complex medical needs. Our team delivers compassionate support during pivotal moments, combining clinical expertise with genuine attention to each person's goals and dignity.
Capacity
110 residents
Location
Mcallen, TX
Status
Listed in a public registry
900 S 12th St, Mcallen, Texas 78501
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 3, 2025, state inspectors cited 4 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 3 hours 2 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.
Medicare fined Windsor Nursing and Rehabilitation Center of Mcall once in the last three years, $24,083 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 2 minutesBelow the Texas average |
| Registered nurse time per resident, per day | 15 minutesBelow the Texas average |
| Nursing staff who left in the past year | 50%Below the Texas average |
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 3, 2025 · Standard inspection · 2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
November 21, 2025 · Complaint investigation · 2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Respond appropriately to all alleged violations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
PASARR screening for Mental disorders or Intellectual Disabilities
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide and implement an infection prevention and control program.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
1 fine totaling $24,083 in the last three years.
900 S 12th StMcallen, TX 78501
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State inspectors visited on December 3, 2025 and cited 4 health deficiencies, 2 of them from complaint investigations. The Texas average is 9.4.
Nurses and aides spend 3 hours 2 minutes with each resident per day, including 15 minutes from registered nurses. 50% of nursing staff left over the past year.
Yes. Medicare fined Windsor Nursing and Rehabilitation Center of Mcall once in the last three years, totaling $24,083.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.