Brookdale North Austin
State licensed5310 Duval Rd, Austin, TX 78727
Assisted LivingMemory Care
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
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Medicare-certifiedSkilled Nursing
Windsor Nursing and Rehabilitation Center of Duval
Austin, TexasMedicare inspection record
About Windsor Nursing and Rehabilitation Center of Duval
Windsor Nursing and Rehabilitation Center of Duval brings comprehensive skilled nursing and rehabilitation to Austin, Texas families navigating recovery and ongoing care. Our experienced team focuses on regaining strength, independence, and confidence through personalized treatment plans.
Community at a glance
Capacity
206 residents
Location
Austin, TX
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
5301 W DUVAL RD, Austin, Texas 78727
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on May 22, 2026, state inspectors cited 9 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 2 hours 56 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.
Medicare fined Windsor Nursing and Rehabilitation Center of Duval 2 times in the last three years, $23,341 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 56 minutesBelow the Texas average |
| Registered nurse time per resident, per day | 27 minutesAbove the Texas average |
| Nursing staff who left in the past year | 40%Below the Texas average |
1 administrator has left the home in the past year.
Inspections
32 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 22, 2026 · Standard inspection · 8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 23, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected May 23, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 23, 2026Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 23, 2026Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 23, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 23, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 23, 2026Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 23, 2026
April 15, 2026 · Complaint investigation · 1 citation
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 16, 2026
June 27, 2025 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 28, 2025
April 2, 2025 · Standard inspection · 8 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 3, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 3, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 3, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Apr 3, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 3, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 3, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 3, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 3, 2025
September 19, 2024 · Complaint investigation · 1 citation+
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Sep 20, 2024
September 9, 2024 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Aug 6, 2024
May 18, 2024 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 19, 2024
January 27, 2024 · Standard inspection · 10 citations+
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Immediate danger to residents, widespread (level L)EnvironmentalFrom a complaintCorrected Jan 28, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 28, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jan 28, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Jan 28, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 28, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Jan 28, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 28, 2024Have policies on smoking.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Jan 28, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 28, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 28, 2024
December 1, 2023 · Complaint investigation · 1 citation+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Dec 7, 2023
Fines and payment denials
2 fines totaling $23,341 in the last three years.
- September 9, 2024Fine: $5,736
- January 27, 2024Fine: $17,605
About the home, per Medicare
- Ownership
- Government - Hospital district
- Legal business name
- Val Verde County Hospital District
- Medicare-certified beds
- 206
- Average residents per day
- 200
- Accepts
- Medicare and Medicaid
- First certified
- February 21, 2003
- Part of a chain
- Wellsential Health, 67 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 675956
Location
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5301 W DUVAL RDAustin, TX 78727
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Questions about Windsor Nursing and Rehabilitation Center of Duval
How did Windsor Nursing and Rehabilitation Center of Duval do on its last inspection?+
State inspectors visited on May 22, 2026 and cited 9 health deficiencies, 1 of them from complaint investigations. The Texas average is 9.4.
How much nursing care does each resident get at Windsor Nursing and Rehabilitation Center of Duval?+
Nurses and aides spend 2 hours 56 minutes with each resident per day, including 27 minutes from registered nurses. 40% of nursing staff left over the past year.
Has Windsor Nursing and Rehabilitation Center of Duval been fined by Medicare?+
Yes. Medicare fined Windsor Nursing and Rehabilitation Center of Duval 2 times in the last three years, totaling $23,341.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.