508 JEFFERSON ST, Saint Charles, MO 63301
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
Call for pricing
Prices not published
🏥
Medicare-certifiedSkilled Nursing
Windsor Estates of St Charles
Saint Charles, MissouriMedicare inspection record
About Windsor Estates of St Charles
Windsor Estates of St Charles provides skilled nursing and rehabilitation care designed for recovery and healing. Our Saint Charles, Missouri facility combines medical expertise with compassionate support, helping seniors regain strength and independence through personalized treatment plans and therapeutic services.
Community at a glance
Capacity
81 residents
Location
Saint Charles, MO
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2150 WEST RANDOLPH STREET, Saint Charles, Missouri 63301
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Windsor Estates of St Charles for a citation related to abuse of residents in its recent inspections.
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on March 21, 2024, state inspectors cited 18 health deficiencies (the Missouri average is 11.4).
Nurses and nurse aides spend 3 hours 32 minutes with each resident a day, about the same as the Missouri average.
Medicare fined Windsor Estates of St Charles 5 times in the last three years, $278,737 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 32 minutes |
| Registered nurse time per resident, per day | 12 minutesBelow the Missouri average |
| Nursing staff who left in the past year | 71%Above the Missouri average |
Inspections
36 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 29, 2026 · Complaint investigation · 1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Jul 7, 2026
May 19, 2026 · Complaint investigation · 6 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 7, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 7, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jul 7, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 7, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 7, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 7, 2026
April 1, 2026 · Complaint investigation · 1 citation+
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jun 4, 2026
December 15, 2025 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 19, 2026
September 3, 2025 · Complaint investigation · 1 citation+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 1, 2025
August 7, 2025 · Complaint investigation · 4 citations+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 1, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Oct 1, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Aug 27, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 27, 2025
June 10, 2025 · Complaint investigation · 1 citation+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025
May 2, 2025 · Complaint investigation · 5 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 21, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 21, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025Keep all essential equipment working safely.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected May 21, 2025
March 4, 2025 · Complaint investigation · 1 citation+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 19, 2025
February 21, 2025 · Complaint investigation · 1 citation+
Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Mar 3, 2025
September 18, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 10, 2024
July 30, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Jul 18, 2024
July 17, 2024 · Complaint investigation · 1 citation+
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 12, 2024
March 21, 2024 · Standard inspection · 7 citations+
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 5, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 5, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 5, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 5, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 5, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 5, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 5, 2024
January 3, 2024 · Complaint investigation · 2 citations+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 31, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 31, 2024
November 20, 2023 · Complaint investigation · 1 citation+
Provide safe, appropriate pain management for a resident who requires such services.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Dec 15, 2023
Fines and payment denials
5 fines totaling $278,737 and 2 Medicare payment denials in the last three years.
- May 19, 2026Fine: $159,597
- May 19, 2026Payment denial, 6 days
- December 15, 2025Fine: $56,024
- August 7, 2025Fine: $41,659
- May 2, 2025Payment denial, 6 days
- May 2, 2025Fine: $12,425
- February 6, 2024Fine: $9,032
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- St Charles Opco LLC
- Medicare-certified beds
- 81
- Average residents per day
- 73
- Accepts
- Medicare and Medicaid
- First certified
- December 3, 1992
- Part of a chain
- Tutera Senior Living & Health Care, 25 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 265518
Location
Loading map…
2150 WEST RANDOLPH STREETSaint Charles, MO 63301
12 other communities within 10 miles
Senior living near Saint Charles
Laurel Meadows Wellness & Rehabilitation
Medicare-certified723 FIRST CAPITOL DRIVE, Saint Charles, MO 63301
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsSkilled nursing & rehabilitation24-hour licensed nursing
Call for pricing
Prices not published
Laurel Meadows Assisted Living
State licensed723 1ST CAPITOL DR, Saint Charles, MO 63301
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
Questions about Windsor Estates of St Charles
How did Windsor Estates of St Charles do on its last inspection?+
State inspectors visited on March 21, 2024 and cited 18 health deficiencies, 13 of them from complaint investigations. The Missouri average is 11.4.
How much nursing care does each resident get at Windsor Estates of St Charles?+
Nurses and aides spend 3 hours 32 minutes with each resident per day, including 12 minutes from registered nurses. 71% of nursing staff left over the past year.
Has Windsor Estates of St Charles been fined by Medicare?+
Yes. Medicare fined Windsor Estates of St Charles 5 times in the last three years, totaling $278,737.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.