Lakehouse New Holstein
State licensed1706 HOOVER STREET, New Holstein, WI 53061
Assisted LivingMemory Care
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
Willowdale Health Services
New Holstein, WisconsinMedicare inspection record
About Willowdale Health Services
Willowdale Health Services provides skilled nursing and rehabilitation care designed to help patients regain independence in New Holstein, Wisconsin. Our team focuses on personalized recovery plans that support each resident's goals during their healing process.
Community at a glance
Capacity
49 residents
Location
New Holstein, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1610 Hoover St, New Holstein, Wisconsin 53061
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 11, 2026, state inspectors cited 6 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 3 hours 28 minutes with each resident a day, below the Wisconsin average of 4 hours 13 minutes.
Medicare has not fined Willowdale Health Services in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 28 minutesBelow the Wisconsin average |
| Registered nurse time per resident, per day | 1 hour 5 minutesAbove the Wisconsin average |
| Nursing staff who left in the past year | 40%Below the Wisconsin average |
1 administrator has left the home in the past year.
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 11, 2026 · Standard inspection · 6 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Mar 10, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 10, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2026
January 22, 2025 · Complaint investigation · 1 citation
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 22, 2025
October 2, 2024 · Standard inspection · 5 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 2, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 2, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 2, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 2, 2024Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 2, 2024
October 2, 2024 · Complaint investigation · 2 citations+
Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 2, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 2, 2024
November 8, 2023 · Standard inspection · 5 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 8, 2023PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 8, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 8, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 8, 2023Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Dec 8, 2023
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Nsh New Holstein LLC
- Medicare-certified beds
- 49
- Average residents per day
- 26
- Accepts
- Medicare and Medicaid
- First certified
- December 11, 1987
- Part of a chain
- North Shore Healthcare, 59 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525411
Location
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1610 Hoover StNew Holstein, WI 53061
12 other communities within 10 miles
Senior living near New Holstein
Homestead Health Services
Medicare-certified1712 Monroe St, New Holstein, WI 53061
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Caring Hands Assisted Living
State licensed2514 Wisconsin Ave, New Holstein, WI 53061
Assisted LivingMemory Care
Call for pricing
Prices not published
Questions about Willowdale Health Services
How did Willowdale Health Services do on its last inspection?+
State inspectors visited on February 11, 2026 and cited 6 health deficiencies. The Wisconsin average is 9.5.
How much nursing care does each resident get at Willowdale Health Services?+
Nurses and aides spend 3 hours 28 minutes with each resident per day, including 1 hour 5 minutes from registered nurses. 40% of nursing staff left over the past year.
Has Willowdale Health Services been fined by Medicare?+
Medicare's records show no fines against Willowdale Health Services in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.