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Medicare-certifiedSkilled Nursing

Willowcreek Wellness & Rehabilitation

Florissant, MissouriMedicare inspection record
(314) 838-2211

About Willowcreek Wellness & Rehabilitation

Willowcreek Wellness & Rehabilitation brings expert skilled nursing and rehabilitation services to Florissant, Missouri families navigating recovery and complex care needs. Our team focuses on regaining strength and independence through personalized treatment plans and compassionate clinical support.

Community at a glance

Capacity

158 residents

Location

Florissant, MO

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

250 NEW FLORISSANT ROAD SOUTH, Florissant, Missouri 63031

(314) 838-2211

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Willowcreek Wellness & Rehabilitation is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on August 14, 2024, state inspectors cited 31 health deficiencies (the Missouri average is 11.4).

Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, about the same as the Missouri average.

Medicare fined Willowcreek Wellness & Rehabilitation 3 times in the last three years, $80,993 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 29 minutes
Registered nurse time per resident, per day7 minutesBelow the Missouri average
Nursing staff who left in the past year54%

2 administrators have left the home in the past year.

Inspections

46 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 27, 2026 · Complaint investigation · 1 citation

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection

March 18, 2026 · Complaint investigation · 1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 19, 2026
March 13, 2026 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed before the inspection
March 5, 2026 · Complaint investigation · 2 citations+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 6, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 6, 2026
February 5, 2026 · Complaint investigation · 5 citations+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 6, 2026
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 13, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 13, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 13, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 6, 2026
January 7, 2026 · Complaint investigation · 1 citation+
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 8, 2026
November 18, 2025 · Complaint investigation · 2 citations+
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 28, 2025
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 28, 2025
June 20, 2025 · Complaint investigation · 3 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jul 14, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 14, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Jul 14, 2025
May 13, 2025 · Complaint investigation · 2 citations+
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 16, 2025
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 16, 2025
March 4, 2025 · Complaint investigation · 6 citations+
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Mar 5, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 5, 2025
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Mar 5, 2025
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 5, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 11, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 11, 2025
October 22, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 8, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 20, 2024
October 3, 2024 · Complaint investigation · 2 citations+
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Nov 8, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 8, 2024
August 14, 2024 · Standard inspection · 18 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Nov 8, 2024
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Oct 3, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, widespread (level F)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 8, 2024
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 3, 2024
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 8, 2024
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 20, 2024
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 3, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Oct 3, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 20, 2024
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Nov 8, 2024
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 3, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 3, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 8, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 3, 2024
  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Oct 3, 2024
  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 8, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 8, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Oct 3, 2024

Fines and payment denials

3 fines totaling $80,993 and 2 Medicare payment denials in the last three years.

  • February 5, 2026Fine: $17,345
  • June 20, 2025Fine: $16,149
  • March 4, 2025Payment denial, 35 days
  • March 4, 2025Fine: $47,499
  • August 14, 2024Payment denial, 6 days

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Willowcreek Wellness & Rehabilitation LLC
Medicare-certified beds
158
Average residents per day
112
Accepts
Medicare and Medicaid
First certified
April 1, 1995
Part of a chain
Opco Skilled Management, 68 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
265607

Location

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250 NEW FLORISSANT ROAD SOUTHFlorissant, MO 63031

12 other communities within 10 miles

Senior living near Florissant

Questions about Willowcreek Wellness & Rehabilitation

How did Willowcreek Wellness & Rehabilitation do on its last inspection?+

State inspectors visited on August 14, 2024 and cited 31 health deficiencies, 16 of them from complaint investigations. The Missouri average is 11.4.

How much nursing care does each resident get at Willowcreek Wellness & Rehabilitation?+

Nurses and aides spend 3 hours 29 minutes with each resident per day, including 7 minutes from registered nurses. 54% of nursing staff left over the past year.

Has Willowcreek Wellness & Rehabilitation been fined by Medicare?+

Yes. Medicare fined Willowcreek Wellness & Rehabilitation 3 times in the last three years, totaling $80,993.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Florissant Skilled Nursing in Missouri Skilled Nursing guide Information last updated October 2026