Juniper House Memory Care
State licensed301 SW 28TH DRIVE, Pendleton, OR 97801
Assisted LivingMemory Care
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
About Willowbrook Post Acute
Willowbrook Post Acute in Pendleton, Oregon provides skilled nursing and rehabilitation care for patients transitioning through recovery. Our clinical team focuses on restoring independence and returning you to the activities and people you love.
Community at a glance
Capacity
59 residents
Location
Pendleton, OR
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
707 SW 37TH STREET, Pendleton, Oregon 97801
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Willowbrook Post Acute for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on August 22, 2025, state inspectors cited 17 health deficiencies (the Oregon average is 9.2).
Nurses and nurse aides spend 5 hours 2 minutes with each resident a day, about the same as the Oregon average.
Medicare fined Willowbrook Post Acute 2 times in the last three years, $80,796 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 2 minutes |
| Registered nurse time per resident, per day | 35 minutesBelow the Oregon average |
| Nursing staff who left in the past year | 53%Above the Oregon average |
1 administrator has left the home in the past year.
Inspections
34 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 21, 2026 · Complaint investigation · 1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed by Mar 30, 2026
March 19, 2026 · Complaint investigation · 2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 6, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 13, 2026
August 22, 2025 · Standard inspection · 14 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 29, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Sep 29, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 29, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Sep 29, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 29, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Sep 29, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 29, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 29, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 29, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 29, 2025Provide or get specialized rehabilitative services as required for a resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 29, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Sep 29, 2025Post nurse staffing information every day.
Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Sep 29, 2025
August 22, 2025 · Complaint investigation · 1 citation+
Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Nov 21, 2024
May 17, 2024 · Standard inspection · 10 citations+
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jun 20, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 20, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 20, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 20, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 20, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 20, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2024
December 7, 2023 · Complaint investigation · 6 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 8, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 8, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Immediate danger to residents, a few residents (level J)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 8, 2023Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Dec 8, 2023Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Dec 8, 2023Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 8, 2023
Fines and payment denials
2 fines totaling $80,796 in the last three years.
- May 17, 2024Fine: $61,458
- December 7, 2023Fine: $19,338
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Willowbrook SNF Healthcare LLC
- Medicare-certified beds
- 59
- Average residents per day
- 53
- Accepts
- Medicare and Medicaid
- First certified
- May 18, 1989
- Part of a chain
- Pacs Group, 275 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 385201
Location
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707 SW 37TH STREETPendleton, OR 97801
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Questions about Willowbrook Post Acute
How did Willowbrook Post Acute do on its last inspection?+
State inspectors visited on August 22, 2025 and cited 17 health deficiencies, 6 of them from complaint investigations. The Oregon average is 9.2.
How much nursing care does each resident get at Willowbrook Post Acute?+
Nurses and aides spend 5 hours 2 minutes with each resident per day, including 35 minutes from registered nurses. 53% of nursing staff left over the past year.
Has Willowbrook Post Acute been fined by Medicare?+
Yes. Medicare fined Willowbrook Post Acute 2 times in the last three years, totaling $80,796.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.