The Springs Broadway
Medicare-certified800 WEST BROADWAY, West Memphis, AR 72301
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Willowbend Health and Rehabilitation, LLC
Marion, ArkansasMedicare inspection record
About Willowbend Health and Rehabilitation, LLC
Willowbend Health and Rehabilitation serves Marion, Arkansas families with compassionate skilled nursing and rehabilitation care. Our experienced team focuses on recovery, healing, and helping residents regain independence through personalized treatment plans and attentive support.
Community at a glance
Capacity
140 residents
Location
Marion, AR
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
830 CANAL STREET, Marion, Arkansas 72364
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 6, 2025, state inspectors cited 7 health deficiencies (the Arkansas average is 2.7).
Nurses and nurse aides spend 3 hours 45 minutes with each resident a day, below the Arkansas average of 4 hours 1 minute.
Medicare fined Willowbend Health and Rehabilitation, LLC 2 times in the last three years, $30,771 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 45 minutesBelow the Arkansas average |
| Registered nurse time per resident, per day | 31 minutesAbove the Arkansas average |
| Nursing staff who left in the past year | 34%Below the Arkansas average |
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 6, 2025 · Standard inspection · 7 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Feb 6, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 3, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 3, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 3, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 3, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 3, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 3, 2025
March 28, 2024 · Standard inspection · 10 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Apr 22, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 22, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 22, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 22, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 22, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 22, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 22, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 22, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 22, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 22, 2024
Fines and payment denials
2 fines totaling $30,771 and 1 Medicare payment denial in the last three years.
- February 6, 2025Fine: $15,129
- March 28, 2024Payment denial, 26 days
- March 28, 2024Fine: $15,642
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Willowbend Health and Rehabilitation, LLC
- Medicare-certified beds
- 140
- Average residents per day
- 110
- Accepts
- Medicare and Medicaid
- First certified
- April 30, 2006
- Part of a chain
- Southern Administrative Services, 35 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 045412
Location
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830 CANAL STREETMarion, AR 72364
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Questions about Willowbend Health and Rehabilitation, LLC
How did Willowbend Health and Rehabilitation, LLC do on its last inspection?+
State inspectors visited on February 6, 2025 and cited 7 health deficiencies, 3 of them from complaint investigations. The Arkansas average is 2.7.
How much nursing care does each resident get at Willowbend Health and Rehabilitation, LLC?+
Nurses and aides spend 3 hours 45 minutes with each resident per day, including 31 minutes from registered nurses. 34% of nursing staff left over the past year.
Has Willowbend Health and Rehabilitation, LLC been fined by Medicare?+
Yes. Medicare fined Willowbend Health and Rehabilitation, LLC 2 times in the last three years, totaling $30,771.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.