Windsor Place of Wilmington
State licensed92 West Street, Wilmington, MA 01887
Assisted Living
Call for pricing
Prices not published
🏥
Medicare-certifiedSkilled Nursing
Willow Brook Rehabilitation and Healthcare Center
Wilmington, MassachusettsMedicare inspection record
About Willow Brook Rehabilitation and Healthcare Center
WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER is a for profit - corporation nursing home in WILMINGTON, MA with 142 certified beds.
Community at a glance
Capacity
142 residents
Location
Wilmington, MA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
90 WEST STREET, Wilmington, Massachusetts 01887
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Willow Brook Rehabilitation and Healthcare Center for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on September 12, 2025, state inspectors cited 12 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 3 hours 41 minutes with each resident a day, about the same as the Massachusetts average.
Medicare fined Willow Brook Rehabilitation and Healthcare Center once in the last three years, $10,358 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 41 minutes |
| Registered nurse time per resident, per day | 39 minutes |
| Nursing staff who left in the past year | 43%Above the Massachusetts average |
1 administrator has left the home in the past year.
Inspections
32 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
September 12, 2025 · Standard inspection · 12 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 7, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 28, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 7, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 7, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 7, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 28, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 28, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 7, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Oct 7, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 7, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 7, 2025Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Oct 7, 2025
February 28, 2025 · Complaint investigation · 1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 31, 2025
September 19, 2024 · Standard inspection · 18 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 1, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 1, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 1, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 1, 2024Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 1, 2024Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 1, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Nov 1, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 1, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 1, 2024Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Nov 1, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Nov 1, 2024
March 19, 2024 · Complaint investigation · 1 citation+
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 17, 2024
Fines and payment denials
1 fine totaling $10,358 in the last three years.
- September 12, 2025Fine: $10,358
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Willow Brook Operator LLC
- Medicare-certified beds
- 142
- Average residents per day
- 132
- Accepts
- Medicare and Medicaid
- First certified
- April 8, 1993
- Part of a chain
- Marquis Health Services, 90 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 225568
Location
Loading map…
90 WEST STREETWilmington, MA 01887
12 other communities within 10 miles
Senior living near Wilmington
Care One at Wilmington
Medicare-certified750 WOBURN STREET, Wilmington, MA 01887
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Artis Senior Living of Reading
State licensed1100 Main Street, Reading, MA 01867
Assisted Living
Call for pricing
Prices not published
Questions about Willow Brook Rehabilitation and Healthcare Center
How did Willow Brook Rehabilitation and Healthcare Center do on its last inspection?+
State inspectors visited on September 12, 2025 and cited 12 health deficiencies. The Massachusetts average is 6.8.
How much nursing care does each resident get at Willow Brook Rehabilitation and Healthcare Center?+
Nurses and aides spend 3 hours 41 minutes with each resident per day, including 39 minutes from registered nurses. 43% of nursing staff left over the past year.
Has Willow Brook Rehabilitation and Healthcare Center been fined by Medicare?+
Yes. Medicare fined Willow Brook Rehabilitation and Healthcare Center once in the last three years, totaling $10,358.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.