St Charles Retirement Cmty
State licensed402 West 4th Street, St. Charles, MN 55972
Assisted LivingMemory Care
Call for pricing
Prices not published
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Medicare-certifiedSkilled Nursing
Whitewater Health Services
St Charles, MinnesotaMedicare inspection record
About Whitewater Health Services
Whitewater Health Services in St. Charles, Minnesota provides skilled nursing and rehabilitation care focused on helping patients regain independence and return home. Our team combines medical expertise with personalized attention to support recovery goals during critical transitions in health.
Community at a glance
Capacity
45 residents
Location
St Charles, MN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
525 BLUFF AVENUE, St Charles, Minnesota 55972
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 2, 2026, state inspectors cited 10 health deficiencies (the Minnesota average is 7.1).
Nurses and nurse aides spend 3 hours 31 minutes with each resident a day, below the Minnesota average of 4 hours 11 minutes.
Medicare fined Whitewater Health Services once in the last three years, $16,452 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 31 minutesBelow the Minnesota average |
| Registered nurse time per resident, per day | 1 hourBelow the Minnesota average |
| Nursing staff who left in the past year | 23%Below the Minnesota average |
1 administrator has left the home in the past year.
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 2, 2026 · Standard inspection · 7 citations
Keep all essential equipment working safely.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalPlan to fix it acceptedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsPlan to fix it acceptedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it acceptedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CarePlan to fix it acceptedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it acceptedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsPlan to fix it acceptedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintPlan to fix it accepted
April 16, 2026 · Complaint investigation · 3 citations
Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected May 20, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 20, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected May 20, 2026
June 16, 2025 · Complaint investigation · 4 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jul 23, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 23, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 23, 2025Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 23, 2025
May 14, 2025 · Standard inspection · 5 citations+
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 12, 2025Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 12, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 12, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 12, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Minimal harm or risk, widespread (level C)Resident RightsCorrected Jun 12, 2025
August 6, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Aug 27, 2024
June 12, 2024 · Complaint investigation · 1 citation+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jul 8, 2024
Fines and payment denials
1 fine totaling $16,452 in the last three years.
- August 6, 2024Fine: $16,452
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Nsh Whitewater LLC
- Medicare-certified beds
- 45
- Average residents per day
- 32
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1985
- Part of a chain
- North Shore Healthcare, 59 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 245270
Location
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525 BLUFF AVENUESt Charles, MN 55972
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Questions about Whitewater Health Services
How did Whitewater Health Services do on its last inspection?+
State inspectors visited on July 2, 2026 and cited 10 health deficiencies, 4 of them from complaint investigations. The Minnesota average is 7.1.
How much nursing care does each resident get at Whitewater Health Services?+
Nurses and aides spend 3 hours 31 minutes with each resident per day, including 1 hour from registered nurses. 23% of nursing staff left over the past year.
Has Whitewater Health Services been fined by Medicare?+
Yes. Medicare fined Whitewater Health Services once in the last three years, totaling $16,452.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.