Ark Healthcare & Rehabilitation at Branford Hills
Medicare-certified189 ALPS ROAD, Branford, CT 06405
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WHISPERING PINES REHABILITATION AND NURSING CENTER is a for profit - limited liability company nursing home in EAST HAVEN, CT with 90 certified beds.
Capacity
90 residents
Location
East Haven, CT
Status
Listed in a public registry
38 TALMADGE AVENUE, East Haven, Connecticut 06512
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 17, 2026, state inspectors cited 7 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 43 minutes with each resident a day, about the same as the Connecticut average.
Medicare fined Whispering Pines Rehabilitation and Nursing Center once in the last three years, $6,370 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 43 minutes |
| Registered nurse time per resident, per day | 25 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 44%Above the Connecticut average |
27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 17, 2026 · Standard inspection · 6 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
PASARR screening for Mental disorders or Intellectual Disabilities
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 29, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate foot care.
Provide enough food/fluids to maintain a resident's health.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide safe and appropriate respiratory care for a resident when needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide timely, quality laboratory services/tests to meet the needs of residents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
1 fine totaling $6,370 in the last three years.
38 TALMADGE AVENUEEast Haven, CT 06512
12 other communities within 10 miles
189 ALPS ROAD, Branford, CT 06405
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65 Messina Dr, East Haven, CT 06512
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State inspectors visited on March 17, 2026 and cited 7 health deficiencies, 1 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 43 minutes with each resident per day, including 25 minutes from registered nurses. 44% of nursing staff left over the past year.
Yes. Medicare fined Whispering Pines Rehabilitation and Nursing Center once in the last three years, totaling $6,370.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.