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Medicare-certifiedSkilled Nursing

Westborough Healthcare

Westborough, MassachusettsMedicare inspection record
(508) 366-9131

About Westborough Healthcare

Westborough Healthcare delivers compassionate skilled nursing and rehabilitation to Massachusetts families during critical recovery periods. Our team provides personalized care plans, therapeutic services, and medical expertise to help patients regain independence and return home whenever possible.

Community at a glance

Capacity

117 residents

Location

Westborough, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

8 COLONIAL DRIVE, Westborough, Massachusetts 01581

(508) 366-9131

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on February 25, 2026, state inspectors cited 6 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 39 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare has not fined Westborough Healthcare in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 39 minutesBelow the Massachusetts average
Registered nurse time per resident, per day38 minutes
Nursing staff who left in the past year42%Above the Massachusetts average

Inspections

24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

February 25, 2026 · Standard inspection · 6 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 30, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 30, 2026
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 30, 2026
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 30, 2026
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 30, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 30, 2026

April 10, 2025 · Complaint investigation · 1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintAlready fixed by Apr 7, 2025
November 18, 2024 · Standard inspection · 16 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 20, 2024
  • Post nurse staffing information every day.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Dec 20, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Dec 20, 2024
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Dec 20, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 20, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 20, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 20, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 20, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 20, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 20, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 20, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Dec 20, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 20, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 20, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 20, 2024
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 20, 2024
September 25, 2024 · Complaint investigation · 1 citation+
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 23, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
8 Colonial Drive Operator LLC
Medicare-certified beds
117
Average residents per day
98
Accepts
Medicare and Medicaid
First certified
October 3, 1975
Part of a chain
Next Step Healthcare, 14 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225242

Location

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8 COLONIAL DRIVEWestborough, MA 01581

12 other communities within 10 miles

Senior living near Westborough

Questions about Westborough Healthcare

How did Westborough Healthcare do on its last inspection?+

State inspectors visited on February 25, 2026 and cited 6 health deficiencies. The Massachusetts average is 6.8.

How much nursing care does each resident get at Westborough Healthcare?+

Nurses and aides spend 3 hours 39 minutes with each resident per day, including 38 minutes from registered nurses. 42% of nursing staff left over the past year.

Has Westborough Healthcare been fined by Medicare?+

Medicare's records show no fines against Westborough Healthcare in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Westborough Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026