Rose Senior Living At Providence Park
Verified community47400 Heritage Drive, Novi, MI 48374
Call for pricing
Prices not published
🛡️ Free for Families · No Spam Calls · No Referral Fees · Built on Official Records
🏠 Is this your community?
Families are searching for a community like yours right now. Make sure they find you.
West Hickory Haven is a for profit - limited liability company nursing home in Milford, MI with 101 certified beds.
Capacity
101 residents
Location
Milford, MI
Status
Listed in a public registry
3310 W Commerce Rd, Milford, Michigan 48380
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 3, 2026, state inspectors cited 9 health deficiencies (the Michigan average is 9.9).
Nurses and nurse aides spend 3 hours 58 minutes with each resident a day, about the same as the Michigan average.
Medicare fined West Hickory Haven 3 times in the last three years, $135,784 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 58 minutes |
| Registered nurse time per resident, per day | 34 minutesBelow the Michigan average |
| Nursing staff who left in the past year | 68%Above the Michigan average |
38 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 3, 2026 · Standard inspection · 3 citations
Provide and implement an infection prevention and control program.
Implement a program that monitors antibiotic use.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 9, 2026 · Complaint investigation · 2 citations
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide and implement an infection prevention and control program.
Provide enough food/fluids to maintain a resident's health.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure services provided by the nursing facility meet professional standards of quality.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
3 fines totaling $135,784 in the last three years.
3310 W Commerce RdMilford, MI 48380
11 other communities within 10 miles
47400 Heritage Drive, Novi, MI 48374
Call for pricing
Prices not published
801 Whitlow Drive, Milford, MI 48381
Call for pricing
Prices not published
700 Napa Valley Drive, Milford, MI 48381
Call for pricing
Prices not published
State inspectors visited on June 3, 2026 and cited 9 health deficiencies, 6 of them from complaint investigations. The Michigan average is 9.9.
Nurses and aides spend 3 hours 58 minutes with each resident per day, including 34 minutes from registered nurses. 68% of nursing staff left over the past year.
Yes. Medicare fined West Hickory Haven 3 times in the last three years, totaling $135,784.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.