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Medicare-certifiedSkilled Nursing

Webster Manor Rehabilitation & Health Care Center

Webster, MassachusettsMedicare inspection record
(508) 949-0644

About Webster Manor Rehabilitation & Health Care Center

Webster Manor Rehabilitation & Health Care Center provides comprehensive skilled nursing and rehabilitation services to Webster, Massachusetts residents recovering from surgery, illness, or injury. Our experienced care team focuses on helping patients regain independence through personalized treatment plans and compassionate support.

Community at a glance

Capacity

135 residents

Location

Webster, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

745 SCHOOL STREET, Webster, Massachusetts 01570

(508) 949-0644

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 10, 2025, state inspectors cited 16 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 16 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare has not fined Webster Manor Rehabilitation & Health Care Center in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 16 minutesBelow the Massachusetts average
Registered nurse time per resident, per day38 minutes
Nursing staff who left in the past year41%Above the Massachusetts average

Inspections

29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 12, 2026 · Complaint investigation · 2 citations

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 10, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 10, 2026

February 10, 2026 · Complaint investigation · 1 citation

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Feb 4, 2026
April 10, 2025 · Standard inspection · 13 citations+
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected May 25, 2025
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 25, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 25, 2025
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 25, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 25, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 25, 2025
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 25, 2025
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 25, 2025
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 25, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 25, 2025
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 25, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 25, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 25, 2025
March 1, 2024 · Standard inspection · 13 citations+
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Apr 17, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 5, 2024
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 12, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 5, 2024
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 28, 2024
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 26, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 5, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 5, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 5, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 5, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 5, 2024
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Minimal harm or risk, a pattern (level B)AdministrationCorrected Mar 27, 2024
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Apr 1, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Legal Business Name Not Available
Medicare-certified beds
135
Average residents per day
122
Accepts
Medicare and Medicaid
First certified
July 1, 1985
Part of a chain
Athena Healthcare Systems, 19 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225283

Location

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745 SCHOOL STREETWebster, MA 01570

12 other communities within 10 miles

Senior living near Webster

Questions about Webster Manor Rehabilitation & Health Care Center

How did Webster Manor Rehabilitation & Health Care Center do on its last inspection?+

State inspectors visited on April 10, 2025 and cited 16 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Webster Manor Rehabilitation & Health Care Center?+

Nurses and aides spend 3 hours 16 minutes with each resident per day, including 38 minutes from registered nurses. 41% of nursing staff left over the past year.

Has Webster Manor Rehabilitation & Health Care Center been fined by Medicare?+

Medicare's records show no fines against Webster Manor Rehabilitation & Health Care Center in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Webster Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026