542 Washington St, Waukegan, IL 60085
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Waukegan Health and Rehab
Waukegan, IllinoisMedicare inspection record
About Waukegan Health and Rehab
Waukegan Health and Rehab brings together skilled nursing and rehabilitation services designed to support recovery and regain independence. Our team in Waukegan, Illinois provides compassionate care tailored to each person's healing goals, whether following surgery or managing complex medical needs.
Community at a glance
Capacity
112 residents
Location
Waukegan, IL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2217 WASHINGTON STREET, Waukegan, Illinois 60085
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on May 21, 2025, state inspectors cited 12 health deficiencies (the Illinois average is 12.5).
Nurses and nurse aides spend 3 hours 4 minutes with each resident a day, below the Illinois average of 3 hours 27 minutes.
Medicare fined Waukegan Health and Rehab once in the last three years, $8,328 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 4 minutesBelow the Illinois average |
| Registered nurse time per resident, per day | 50 minutesAbove the Illinois average |
| Nursing staff who left in the past year | 41%Below the Illinois average |
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 29, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 21, 2026
December 2, 2025 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 15, 2025
October 28, 2025 · Complaint investigation · 1 citation+
Honor each resident's preferences, choices, values and beliefs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 19, 2025
May 21, 2025 · Standard inspection · 9 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 6, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jun 6, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 6, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 6, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 6, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 6, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 6, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 6, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 6, 2025
June 12, 2024 · Standard inspection · 4 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 22, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 22, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 22, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 22, 2024
February 13, 2024 · Complaint investigation · 1 citation+
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 7, 2024
December 22, 2023 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 3, 2024
November 30, 2023 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Dec 15, 2023
November 15, 2023 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 27, 2023Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 27, 2023
Fines and payment denials
1 fine totaling $8,328 and 1 Medicare payment denial in the last three years.
- November 15, 2023Payment denial, 11 days
- November 15, 2023Fine: $8,328
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Pavilion of Waukegan, LLC
- Medicare-certified beds
- 112
- Average residents per day
- 79
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 1989
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 145621
Location
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2217 WASHINGTON STREETWaukegan, IL 60085
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Questions about Waukegan Health and Rehab
How did Waukegan Health and Rehab do on its last inspection?+
State inspectors visited on May 21, 2025 and cited 12 health deficiencies, 3 of them from complaint investigations. The Illinois average is 12.5.
How much nursing care does each resident get at Waukegan Health and Rehab?+
Nurses and aides spend 3 hours 4 minutes with each resident per day, including 50 minutes from registered nurses. 41% of nursing staff left over the past year.
Has Waukegan Health and Rehab been fined by Medicare?+
Yes. Medicare fined Waukegan Health and Rehab once in the last three years, totaling $8,328.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.